Connells Estate Agents oxford

Having gone through a process elsewhere which fell apart and constantly required me to chase the agent for several months this agency was a welcome change. The agent knew the ins and outs of the agreement and acted quickly when there was new information without having to be emailed constantly for updates. Very good overall, I would use again. Can't remember what they were like for viewings as I found most properties myself and ended up seeing a lot of different agencies.

Avoid

Currently puchasing a house through Connells and it has been a dreadful experience. The agent did not confirm the viewing and I had to chase this up. He also arrived late with no apology and appeared throroughly disinterested as if put out during the viewing. We offered on the property almost immediately and the agent was scathing towards the offer, which was ultimately accepted (clearly he was thinking of his commission). Connells then demanded copies of every imaginable personal and financial document to continue with the sale, which is clearly beyond their remit as they are the estate agent, not our lender. Most importantly, we were told by Connells that our vendor is moving to a new build which is already built. Turns out they were lying and the plot has an unknown finish date, endangering out chain. Very unprofessional, poor communication and actively rude.

Buying a property with my son we put an offer in and we never even got a call back ,disappointing

Selling my mother's property, Abbie from Connells gave excellent valuation advice, great pictures and good marketing which showed the house off to the max and once on the market, we were bowled over by the response and number of viewings that were booked in quickly and efficiently, enabling us to receive offers well above the price being asked. we were kept informed at all times and felt confident that should we need help, it was just a phone call away.

In all of our communications with Connells Estate Agents we found their services to be professional, courteous and of high quality. All facts were checked and double checked by teh branch manager personally and both prior to and during our viewing, their representative (Lewis) was very professional, open, informative, and beyond helpful. Our viewing appointment was booked swiftly and we were kept informed and a personal phone call prior, for introductions and to double check appointment details, was much appreciated. Thanks to the whole team. Highly recommended.

Abbie went above and beyond in providing us with advice on the state of the housing market after we missed out on a property that Connells were marketing. She shared some great insights that helped us to position a winning offer on another property. Thank you!

Connells have been brilliant throughout my sale and onward purchase, and would highly recommend them. The service from initial meeting to discuss listing my property, was responsive, fast, and of good quality. I had considered other estate agents in the local area but their initial meeting and documents were superior to the competition. Within hours of listing, viewings were booked, and continued to be booked. Throughout the legal process, the whole team has been incredibly helpful, hardworking and responsive to all and any queries. Would definitely recommend using Connells.