My husband was transferred to this hospital aiming for better services but we were very very disappointed that the service of mental health ward was so poor. Treating patients like animals, without dignity.
For example, ward staff wanted to prevent my husband from committing suicide, he was being taken off his upper clothes and only allowed to have a thin bedsheet.
My husband was begging to have his clothes back and this was allowed until approaching visiting time as to prevent the patient's family from seeing what they were doing.
The consultant psychiatrist, the nursing staff is subjectively and judgemental, he did not listen to the concerns of patients and relatives.
A hospital is a place to treat patients, not a place to imprison patients.
My husband was hospitalized for more than 2 months except for seeing doctors, clinical psychologists and nurses. There are no other activities and treatments. Last time, he was hospitalized in another mental health ward with a lot of activities like Occupational therapy, meditation, etc.
One time, my husband saw the doctor. The doctor told him that I had nothing to help you at the moment but continued to leave my husband in the hospital for over a month! What kind of treatment is this?
I understand the impact of the COVID-19 pandemic. Nursing staff have a heavy workload, but they should maintain the quality of care.