Chancellors – Botley Estate Agents oxford

Thank you Ben and Oliver for brilliant service, professionalism and dedication! They have helped me to achieve what felt like the impossible. Am very grateful for all their hard work.

Best estate agent around

When we arrived in Oxford in search of a property to let for the fall, we did not know our way around town yet and were completely unfamiliar with the local housing market. Benjamin Stevens, our lettings manager, was incredibly kind and efficient throughout the process. He was knowledgeable about each of the properties and answered all our questions, communicated effectively with his team, coordinated viewings and paperwork smoothly, and overall made us feel at ease at every step. We are grateful for his highly professional service and warmly recommend this branch of Chancellors.

Michael Trueman and the team were great throughout the sale of my house. In my previous experiences with selling via estate agents I found that enthusiasm for marketing waned after the first month or so - not so with Chancellors Botley - they never took their eye off the ball and kept up the same level of effort and communication throughout all the time my property was on the market. I was also impressed with Nicole Puckett (Sales Progression Advisor) who kept on the case between offer and completion and made sure there were no unnecessary delays. Highly recommended.

Charlotte was flexible, responsive and extremely personable in arranging and executing our viewing. Such a pleasure to discuss a property with an enthusiastic and genuine human being! If she is reflective of the quality of all Chancellors staff, we’ll be very pleased if the house we’re considering with them goes to completion!

I have been delighted with the services afforded to me as a landlord by Benjamin Stevens. Ben managed several changes of tenant for me over several years and was always excellent in every way-responsive, proactive, efficient and totally pleasant to deal with. He made every transaction stress free, was always available to help and went out of his way to make things work. I would use him again at the drop of a hat and recommend him to anyone looking for a great lettings agent. A class act.

We recently have let a property through Chancellors in Botley and have dealt with them several times over the past few years. This time round we've been dealing with Ben Stevens and have found him to be extremely responsive, professional, and friendly. He has worked very hard on our behalf and we'd like to thank him for all he has done. Kind regards, Jenny

As a review of this branch, I cannot fault the service I have received from both Michael in sales and Ben on the lettings side. Whilst I would not endorse Chancellors as a company, I have realised that all the issues and incompetence I have experienced come from their 'back office' or central teams. Luckily my contacts at the Botley branch are now my 'go to'. Having bought my first house from Michael in 2009, I subsequently let it through Chancellors in Botley too. Being honest, at the beginning the service I received wasn't great, but since Ben Stevens has been my contact, things have improved considerably. Both Ben and Michael are friendly, professional and incredibly responsive, both on the phone and on email. I am now working with them on selling my rented out property, and they have made a potentially complex process quite simple.

Benjamin Stevens is very irresponsive, irresponsible and has neglected my complaints for near to three months. Seemingly after successfully charging the money, the agent just turns face cold and acts arrogantly. He disregarded my complaints about personal injury and failed housekeeping service. This is my west rental experience, unbelievable. I do feel a sense of racism from Benjamin too.

I have been dealing with Benjamin at the Botley office and i couldn't be happier. He has been very professional and responsive and has delivered what i needed. I'm looking forward to working with Ben going forward. Regards Priya