Cardiff & Vale University Health Board cardiff

Had an operation for a double hernia on Saturday the 15th June on the Duthie Ward at 10am. I came home the following day. Wonderful staff. Fantastic treatment. A big thank you to everyone on that ward. Slowly on the mend.

Been stuck in the eye clinic for over 2 hours with no update on what's going on staff walking round not clue what they doing. They sat in a room talking and not getting none of the appointments done. This is a joke for waiting over 2 hours.

Andrea and the team at the medicine information centre were most helpful with offering me information regarding my skin medication and possible side effects (Ranbaxy isotretinoin). I’d created a fear of taking my tablets and been suffering with anxiety as I had read up so much on the side effects which seemed to be a never ending list of all doom and gloom. After a few conversations though I started to realise I had created the anxiety in my head and scared myself. I also suffer with hay fever and asthma in the summer so unfortunately the tight chest (asthma, physical sensation) plus anxiety, made me associate the panics with my tablets. After an in depth discussion though I finally got the answers I needed and I no longer fear my tablets and use an inhaler when I’m short of breath. I know it may sound daft to some reading this but I don’t normally suffer that bad with asthma but because the side effects were scaring me so much I thought it was the skin tablets causing it. The thing with anxiety is, it causes all logic to fly out the window plus anxiety itself brings on more sensations like hypersensitivity to noise, light, skin etc etc. Anyway, lesson learnt, don’t google or over read side effects as all tablets have these and creating something that’s not there in your mind actually brings them to life.

Disgraceful service, nurses extremely rude and making sarcastic comments to patients in A&E. Super unprofessional. Need training on how to interact properly with patients.

PLEASE SEE MY GOOGLE REVIEW OF "SHEEN LANE HEALTH CENTRE" TO UNDERSTAND WHAT THE NHS IS DOING TO YOU. GOD BLESS

Great new system in place at A&E at University Hospital of Wales. Don't bother going if you just need stitches or an x-ray for broken bones. If you're not on a stretcher or having a heart attack, you're deemed to not be in need of treatment, you can't even get past the 'clinician' on the door. My assessment consisted of being told I wasn't suffering a life-threatening emergency, and to go away. Just handed a leaflet with anumber to ring, and turned away. Fabulous. Next time I break a bone, I'll remember to ring in advance to book to be seen. If zero points was an option, UHW would deserve it.

If i could give zero starts I would Violator of human rights. Refused advocacy to a patient and their assistance dog. Took the patients iPad and telephone away