Capital Bedrooms – Manufacturer of Fitted Wardrobes, Bedrooms & Kitchen Furniture in London london

PATHETIC SERVICE!!!!!! I had a problem with my sliding doors of my bedroom which had jammed. I rang the company who then told me that someone would come in the afternoon to sort it out. Instead I waited all day and I had spoken to Matt from the company on many occasions during the day who promised someone would come. Finally I got a call from Matt to tell me that no one is coming and they are going home. It is just excuses after excuses with these people. Please don't use this company as their service is of a very poor standard and I had taken a day off work for this!!!

Our recent project of installing CCTV camera system in Capital Bedrooms Ltd was a great opportunity to find such a nice & generous customer who has treated us not as third party supplier but as Friends. He was very much flexible and understandable when it comes to installation. Payments were on time. We wish him success and hope to business with them again.

Very happy with our wardrobes and the whole experience. Mac was amazing from the first day we met. He provided us with a 3D images of the wardrobes the same day he came to our home to take dimensions and help us choose the colours (there were so many finishes available!) the fitters were very professional and worked continuously for 2 days to complete 1x 3.2meter and 1x 1.3 m wardrobes with sliding doors. We had a very small problem after the fitting was done and we had the fitters back to sort it out within 2 hours after reporting it to Mac. I would say this is amazing service and customer care. please see picture attached (some are before the doors were installed) I would definitely recommend the company and in particular Mac.

Worst wardrobe fitters ever! Told us they would deliver something and never did..lots of chips left on wardrobe , worst finishing ever. Very disappointed. Staff very rude. No concept of customer service. Do yourselves a favour and never get stuff from them. We regret it. Big mistake! Follow on from our experience with capital wardrobes: To follow up on my previous review I would like to highlight that after our dispute on the quality of work by Capital Wardrobes, I was contacted by James the Director of the business. He insisted for us to meet him at the property the same evening. He demonstrated a very understanding and professional attitude in our meeting. He agreed that our concerns were valid and promised to fix the isssues and finish the job at a high quality standard acceptable to us. This did take time and a lot of effort from his team of fitters who worked tirelessly till 11pm at night to deliver the job. Due to the delays we incurred additional costs to call our carpet fitters a second time round after the wardrobes were done, however James kindly agreed to reimburse us for this cost. All in all, after a lot of back and forth we got our desired wardrobes at the end but, it should not take the Director of a business to step in (which James kindly did) to demonstrate good customer care.

Excellent fitted wardrobes. Not only did they give me a competitive price, they fitted everything within the time scale. Fitter's were brilliant, leaving no mess behind. I will be using these guys again for my next project within the house, and would highly recommend them for any one looking for top quality fitted bedrooms. I have had a few minor issues with a handle which they are still going to sort out even though the job has been paid for and completed a few months ago.

Excellent service from Capital Bedrooms for our small kitchen. Everything was made-to-measure and fitted into the small amount of available space to maximise cupboard storage. I had designs made by a "big brand" kitchen supplier which turned out to be incorrect and overpriced, thankfully I came across Capital. James at Capital bedrooms pointed out where to ideally locate the washing machine and cooker for convenience and safety. I am really impressed with the fitting team who worked diligently to make sure everything was perfect. Five stars!

Absolutely a joke company. Very rude customer services. No wonder they had to close down the previous company due to all the bad reviews and poor customer service. They will never stick to their commitments so If you don’t want to waste your time I highly recommend do not visit this showroom. THEY SIMPLY NOT WORTH IT. THERE ARE MUCH BETTER COMPANIES OUT THERE WHICH WILL DEAL WITH YOU MUCH PROFESSIONALLY.

I had a 3 panel fitted wardrobe with sliding doors fitted in for £2000. I was very impressed by how quick and easy the process was, from the first design visit to the fitting, it took just over 1 week! My designer, Luci, was very nice and friendly, and the guys who fitted in the wardrobe were very lovely. They valued my opinions and made sure I was happy with all the services from start to finish, and I received regular calls from them to stay updated. Would definitely recommend, not only are my wardrobes stylish but the service was honestly great!​

I just want to say a massive thank you to Capital Bedrooms - especially Luci and his amazing team for the superb work they did in fitting our four wardrobes. The service was brilliant from start to finish with Luci making sure we were happy along every step of the way. I have and will Capital Bedrooms (Luci inparticular) to all my friends and family! Thanks again!

Very good service , massive choice of options , would recommend to other people in the Bucks area