Caffè Nero london

Best coffees and hot beverages. Best staff members ever. You guys really know about customer service and no matter how busy u are you guys are always smiling. Thanks for being the best Nero staff members ever!!! U guys rock

I used to go for morning coffee on Sundays pleasant atmosphere nice staff lovely coffee very relaxing it does get busy from what I remember. Unfortunately my routine has changed so cant get there any more . But its a nice place to go.

Relaxing atmosphere, good polite service and delicious drink

Super coffee with great speedy service

Helpful staff willing to help if required

This was my first visit as it looked pretty quiet inside, I thought I would treat myself to one of their lovely black Americanos. I also had an egg sandwich and a packet of kettle crisps. Seeing as though it was quite early in the afternoon, about 12.30pm, I was surprised there was not much of a selection in the cabinet at the counter. To be honest, the cafe was a little grubby looking/feeling but the lady who served me was lovely. I sat at the back and enjoyed my time, feeling quite relaxed. I noticed the toilet was out of order, an inconvenience to some but there are toilets in the nearby St Anne's centre. Will I go back? Probably, Cafe Nero makes the best coffee in my opinion. Be nice if they gave it a good freshen up inside to make it seem more inviting.

Amazing choice of Panini sandwiches and coffee. Ideal for breakfast on weekends.. My first cafe where I started coffee in 2002.

The staff it's so nice and very friendly

Quite dark and dingy inside and to get inside you need to walk through a cloud of smoke/vape from the clientele all sitting crowded round the few tables by the entrance Staff generally ok

Used to love coming her for a nice drink and a relax but not now. All drink a served in takeaway cups even if staying in. Some tables are available inside but all chairs have been out away so you have to sit on the long chair against the wall even if you are 2 or 3 or more people with a small table. I've started going to Costa as they have it set up nice inside and use China cups. I always drink in to save using the plastic takeaway cups that can't be recycled. Nero felt cold this time. The staff are friendly and give a good service but think there is massive room for improvement to make it a welcoming place again. I'm not sure I'll be back any time soon. Such a shame. Hope they make changes for the better soon.