Burrendale Hotel, Country Club & Spa – newcastle

We only booked a week in advance informed Hotel my partner had a mobile scooter and required ground floor and assistance the reception staff went out off their way to accommodate us and we were allocated an accessible room On arrival reception could not have been more helpful and we were pleased to see all safety measures regarding Covid-19 were in place and being observed by staff and other residents We were resident for 3 days and found all the staff throughout the Hotel were friendly and helpful from cleaners( every where was spotless and plenty off Hand sanitiser stations throughout the Hotel ) to bar staff restaurant staff reception etc Food was excellent ( compliments to the Chef and all the kitchen staff) Breakfast was amazing Ken remarked his poached eggs were spot on We dined every night and enjoyed every course we ordered Everything about the place was relaxing and organised and we were more than happy with our stay and would recommend this hotel to anyone I should add it is.a 10 mt walk into centre off Newcastle and beautiful views off the Mourne Mountains Thankyou to all the staff for making our wee break memorable

Amazing hotel and spa great prices a d town of Newcastle great to visit would recommend

I have been going to the Burrendale hotel for over thirty years and it never fails to impress me. I love it the homely atmosphere the lovely staff I think it's because it's just the right size to ensure you get that personal touch. I will continue to stay there as no other hotel comes close.

The good was fantastic and all the staff were super friendly and helpful. The hotel itself is very tired though and does not have the finishes of a 4 star hotel. There were water marks on mirrors, very worn carpets. Things stuck to windows on the stairwell. There was nothing to regulate the heat in the room no fan available. The shower whilst powerful was leaking and the stainless steel shower fittings/shelf was not clean. I would visit again for dinner maybe but we wouldn't stay again unless there were renovations done. As this is not a cheap hotel I expected a little more attention to detail and cleanliness.

Beautiful accommodation with amazing views. 5 star food and 5 star staff. The staff in the hotel are so welcoming and happy to help and the food is top notch. Situated close to Murlough, Newcastle and Castlewellan.

From the word go the staff were so helpful and friendly. Our room was spotless with a beautiful view of the mourns. Bedlinen was lovely and clean. We booked on arrival for the pool which wasn't a problem and enjoyed the jacuzzi. Our booking included an evening meal. The staff again were amazing. Helpful and friendly. It was busy with a great atmosphere. But we didn't have to wait for our food. All in all a brilliant stay. We would highly recommend here

Went for a family meal. Great menu choices, very helpful & friendly staff, meals were all superb, hot & large tasty portions, keen prices, good wine selection. Burrendale has a very large spacious dining area, very clean, plenty of social distancing, very covid compliant, safe dining. Recommend as a great place for a comfortable, relaxing meal out. Superb all round dining experience.

We had the pleasure of having our daughter Laura & son in law Stuarts wedding at The Burrendale on 3.9.21 and just want to say a heartfelt thank you to the whole team; Diane & the reception team, waiting, bar & housekeeping staff, a more efficient, courteous and helpful bunch of people you couldn't meet. A particular shout out to Fiona, Conor, Pauline & Dominic, you guys are true professionals at what you do, our needs were catered for to the highest standard throughout the day and indeed during the run up to the wedding. The food on arrival, meal and buffet were all equally superb, portion size and quantity was immense and efficiently presented by all the staff. Special word of thanks to Dominic who stepped in as MC for us, much appreciated Dominic. 5 stars is hardly enough for this well run establishment. Thank you all again, Christine Pennington

Stayed for 3 nights, great they have family rooms that allow 3 children, although a little cramped if staying for a few days. Staff are very friendly and helpful especially in the restaurant. Food was very nice. Only down side, we had a late check out arranged at time of booking, wasn't added to the booking, these things happen but got a bang on the room door asking when we were leaving, explained re late check out, but instead of saying no problem they'd amend the booking was asked had we paid for it yet, wasn't a great end to a nice few days break.

Beautiful hotel and spa. Very clean and food is really good. Bedrooms are lovely and the spa is amazing. Great gym and variety of fitness classes.