I am only writing a review to warn others to be careful here. I inquired about microsuction to clear a blockage of wax. I was in a lot of pain. I was told via email that treatment would be considered before proceeding. However, when I arrived, the syringing equipment was already set up and even though I asked about microsuction, I was told that syringing was best. Being in so much pain, I agreed but wish I hadn't now! After a few squirts of water, I felt intense pain in my ear. It was so sore that I nearly lashed out but in the end, we continued as the blockage was also causing me pain. In the end, a lot was removed manually. When I left, my ear was incredibly sore and the antibiotic spray I was given stung horribly.
Fast forward to a while later, I went to my NHS GP as my ear was still not right. They told me I had a perforated eardrum, likely caused my the syringing! This explains the intense pain I felt. Since then, I have suffered from dulled hearing and pulsatile tinnitus and it's been 6 months.
Dr Ulys did call once I complained and gave me a refund for the consultation but to be honest, that seems the least he can do. I am awaiting an appointment with the ear, nose and throat hospital to get it checked again. My point is - TRUST yourself and don't accept treatment you're not happy with. I wish I had said no!