Bristol Centre for Enablement bristol

This is a good centre for enablement. We have had issues in the past with no follow up and no contact about follow up appointments. But now, 2 years on they have completely changed. They have been working hard and have been committed to getting my Dad back on to walking and fitting a prosthetic, it is a shame it has taken 2 years to get to this stage, after lots of ringing and emails and finally getting the GP to do a referral again. Really good service now, staff are friendly and always welcome you with a smile.

The lady I spoke to was quite unhelpful. She just kept saying that's the only appointment she had available but was not interested in trying to help any further or offer any guidance. I would expect to speak to someone who was more helpful. Despite the fact that I've said that I'm a carer and my mother relies on me being mobile, she was very resistant in speaking to the orthotist to see if they could see me earlier or if they had any other availability. All she wanted to do was to get me off the phone.

The BCFE is an amazing place, full of dedicated people who work tirelessly to ensure that they offer the best service possible! I voluntarily transferred from Exeter Mobility Centre (who sadly are totally under funded and under staffed and are being run into the ground by bean counters ). Bristol is acknowledged amongst BLESMA members as a centre of excellence and despite the 140 mile round trip to go there each time I wouldn't want to go anywhere else! My prosthetist is second to none, a very pleasant, helpful caring young lady who is also immensely skilled. Everyday I feel grateful to all the staff for their encouragement, skill and help that has allowed me to get my life back again! What more can I say other than 'Thank You!

So welcoming, there are spaces just for the patients right by the door, different types of chairs in the waiting room, didn't have to wait at all for my appointment and the orthotist got me exactly what I needed.

I'm a career and took someone here recently. The wheelchair engineer we had an appointment with was punctual and SO friendly and professional, I was really impressed!

Having to deal with heart surgury bypass and valve replacement then because of sepsis being told you are going to lose your leg that's a tough experience to deal with but with my determination and the help from the staff at the centre who helped me to regain my conference to walk again it was so uplifting and I'm for ever grateful so thankyou for all the hard work you do

Staff are alway helpful and nothing is to much. Rosemary on reception is always a pleasure to see.