Brighton Dental Centre brighton

Genuinely the best dentist practice I have ever visited. My dentist is fantastic and made replacing some problematic fillings as good as such an experience could be. I would keep visiting her even if I ever move out of Brighton. I have just come back from the hygienist who was also top notch.

My regular dentist, Daniel, at this practice is lovely and I have no cause for complaint regarding the treatment he’s given me over many years. But I recently had private (Invisalign) treatment with another dentist. His clinical work was fine and he is friendly, BUT he is totally disorganised and always running severely late. My treatment involved around a dozen visits over several months. Almost every time I was seen at least half an hour late, sometimes even more ( and my appointments were at 8 or 8.30, as I needed to go to work afterwards, so he did not have a backlog of patients). On at least one occasion I arrived for an 8am appointment and he did not even arrive till about 8.15. This is discourteous in the extreme. No explanation or apology was ever given by him, and the receptionists seem too nervous to tackle him - whenever I complained or questioned the timing, I was always told I had to take it up with the dentist himself. This isn’t fair on patients - we shouldn’t be expected to have conflict with our medical practitioners. . On another occasion he saw me late because they couldn’t find the next set of aligners, and I was eventually told they’d ‘fallen down the back somewhere’. Not a great approach to storage of medical devices. Again no apology or sense that this wasn’t satisfactory. On another occasion I got a call 15 minutes before the appointment to say that although I was due in for a fit ( of retainers), they had ‘nothing to fit’ so what was it for? ( the reception staff didn’t seem to know why I was attending or what was being fitted - I presume they had no access to my records) and were asking me! I had to make a swift decision about whether to hang around and see if they found the retainers or get to work on time. I went to work, and meanwhile the practice phoned my home line - not my mobile - and told my husband they had in fact now found the aligners. By then I was on the way to London. Again, a poor and unprofessional approach to storage and patient care. On my final appointment ( thanks heavens), I was seen over half an hour late again ( for a two minute fitting appointment) and so have missed a train and am now severely late for work. This is a terrible approach- and for treatment for which I’ve paid thousands of pounds. The other issue is that this dentist only works three days a week and has his finger in many other pies ( I was told he’s on various committees etc), so it is extremely difficult to get appointments and to schedule a lengthy course of treatment. I was not told this until I’d committed to having the treatment; I may have gone elsewhere had I known, because I ended up having to take mornings off work or change work and childcare rotas in order to take inconvenient appointments and keep things on track. I’d say - come for treatment here with Daniel and the other regular dentists ts, but avoid having private cosmetic work, here ( only one f the dentists does it - the inefficient one).

We have had many, many dentists over the years and Daniel Marquez is the best. Such a caring kind man and a brilliant dentist. Thankyou Daniel. x Mr and Mrs C

Just joined and have seen Daniel. Great dentistry! I knew I needed an extraction. Not usually at all nervous but I knew the extraction was potentially difficult and I was worried. Wow... I did not feel a thing...and it was done very easily. Thank you Daniel

You give appointments for two months later to see the dentist and you cancel them hours before to see the dentist without any reason. I dont know if its dr abigails or receptionists mistake but its very unprofessional. You should pay for your customers late cancellation fee as you charge them.

I went to this practice and the reception was very friendly. The dentist (Dr Daniel Marquez) was very professional and made a thorough examination including an x-ray of my teeth. The assessment took about half an hour and he gave me an in depth explanation of what was causing pain in my tooth. I am coming back for further treatment.l must admit I am very satisfied with the quality of service.

I have used this centre for at least 15 years, the dentists have always been very professional with a good manner. The hygienist however is rude, regularly cancels appointments and this time she said she would 'rush through' my appointment as I was 3 minutes late (for an appointment they brought forwards by an hour, having already cancelled it twice). No wonder the poor receptionists are stressed working with someone like this. I shall be finding a new dental surgery.

Been using this dental practice for years and always had excellent treatment. My dentistry history has always been complicated but I must praise Donna, the receptionist I have been dealing with, not just for my current problem but all previous issues.. Always kind and empathic and has worked tirelessly to fit me in at short notice. Would recommend the practice unreservedly. Donna is an asset To the practice.

Caroline cleaned my teeth recently and it felt amazing. She's so gentle and thorough, I wouldn't go anywhere else.

I am so scared of the dentist... but had a great experience with Daniel Marquezin the chair today. He has really put my mind at ease and helped me the best way he can for a big procedure I have due. I'd like to say thank you 🙌