166008060143
1 Reviews
totally useless court
phone calls never answered emails undelivered judges corrupt all complaints ignored
**Brentford County Court** is your dedicated legal resource nestled in the heart of Brentford, at Alexandra Road, TW8 0JJ, UK. As a vital institution within the UK justice system, we pride ourselves on delivering exceptional service to all our clients, ensuring a supportive and professional environment for every visitor. Whether you are seeking to file a claim, attend a hearing, or require assistance with legal documentation, our knowledgeable staff is here to guide you through each step of the process.
We understand that navigating the court system can be daunting, which is why we focus on customer satisfaction and strive to make your experience as seamless as possible. Our team is committed to answering any questions you may have with clarity and compassion. We encourage you to book an appointment or reach out directly at 020 8231 8940 for personalized assistance.
At Brentford County Court, we are not just about the legalities; we are about building trust and fostering a sense of community. Your needs are our priority, and we aim to provide valuable resources and information that empower you during your legal journey. For more details, please visit our website at http://www.justice.gov.uk/, or feel free to drop by during business hours for a warm welcome and expert guidance tailored to your situation. Discover the difference at Brentford County Court—where justice meets exceptional service.
1 Reviews
phone calls never answered emails undelivered judges corrupt all complaints ignored
1 Google Rating
Very bad service by Hasan, he was not helpful at allll!! Rude and ignorant... The court opening hours are 9am to 4pm and he only offered 10am appointment all week, which means I’ve to take a day off from work to get my PE3 forms stamped. He also said take your forms to solicitors office Instead. I’ve never experienced such bad service unbelievably bad!
1 Google Rating
Terrible, the Usher presumed I would lose after claimant issued notice of discontinuance. Does anyone actually pick up the phone here?
4 Google Rating
I had a great experience on the phone with the help desk. They answered all my questions and even checked with a supervisor on the details of my case. Only reason I have 4 stars and not 5 is you can only contact them via post and in person.
1 Google Rating
Been calling the switchboard for 3 days, various times throughout the day, no answer!!!
1 Google Rating
impossible to call in. management staff are rude, unhelpful and dismissive IF you can get hold of them
1 Google Rating
You have to be very lucky your phone call will be answered. I tried so many times and no answer. Today I given a go early morning and eventually... a male staff answered my call informing me that he can't hear anything and without giving me a chance to speak louder he put the phone down.Instantly I called again but this time the call stright away was switched to automated service: its been not possible to connect your call ! It's been played every time I make a call! I know he is there but no bothers to answer.
1 Google Rating
I am in shock. Phone up this morning, managed to get an appointment in the next hour, I was advised to bring my PASSPORT for the appointment and other documents. As I arrived few minutes before my slot, the personel asked for my driving license which I didn’t have as I was told my PASSPORT was enough! The gentleman laughed and start asking questions how is he mean-to proceed if I’m not giving him the right documentation, handed me back my passport (telling me I’m not even a British Citizen to start off!!) Absolutely disrespectful. I tried to ask if I can come back in max 30 min, he said no that will have to be tomorrow (I mentioned on the call this morning that tomorrow I will be stuck at work all day) and it was urgent and my appointment only needed a signature! The gentleman have said he is doing me a favour with smirking face and kept saying he can not help me! Also asked me would I come here if Staines is nearby!??? Obviously I choosen this one for a reason, because it was last minute and all the other Courts were busy! I said I can not make it so the person shut the shutters in front of my face and left his desk! I have never seen someone so rude, unprofessional and unhelpful. They work there to support their customers, I’m extremely disappointed. This was very unpleasant visit, I’m very upset how I got treated by a man where I was the customer and I needed help. Awful experience. I do not recommend this place at all.
1 Google Rating
A Robot is in charge as usual, impossible to connect your call, why are all government and c ouncils unable to answer calls, furlough finished weeks ago
1 Google Rating
Disgusting rude service. My son needed to take ID with him in order to sign a statutory declaration at the court. He took his passport and has done three previous times, but he was told, they didn’t care he’d used that previously, the answer was no.
1 Google Rating
Absolutely disgraceful use of public funds paying Staff in Brentford County Court who do not do the most basic of tasks such as picking up their telephone enquiry line. Worst experience now seeing my MP.