Braidcraft Medical Centre glasgow

Impossible to get a same day or next day appointment now. Had several unpleasant interactions with the doctors there, most ineffective at best. No parking spots, unsympathetic staff. Looking for a new practice.

I hav been at this medical centre for 47/48 years an in the last 3/4 years it has went seriously down hill would rather giv a zero star ratting,the receptionist staff are possibly the worse in the NHS an the most ignorant but dr logie is great

Been here for 30+ years used to be able to go in at 8:30 get an app and be seen on a rare occasion the next day. Today I called needing an app was realistic in asking if they had any for the next day was told none till next week. In considerable pain so asked if I could get a call consultation nope not till next week as well. Asked if a chemist would be able to help explained symptoms got a triage call. Missed the first they called back, got seen as an emergency. Doc has no clue whats wrong getting forwarded to hosp no advice on waiting times and no offer of stronger pain meds. I've seen a lot of negative reviews about the receptionists but I've never really had a problem there has been times I've had to wait for the one serving to be free but generally that's because the others have to deal with things like prescriptions etc. I get a regular prescription and they've always been great getting that ready for me, it's just became next to impossible to see or speak to a doctor anymore.

Ma experience was bad receptionist I found were rather cheeky did not like that kind of attitude .

Can never get an appointment That day or next been good for a while but now have went down hill seriously should have kept my old doctors

Yes I would love to place an order for a prescription online but the last three occasions you have got them wrong so I prefer to call to try and avoid any confusion that obviously runs rampant... Can only place an order for a prescription between 10 and 4 just as well no one works between 9 and 5 in this country eh The people who answer the phone are less helpful than the boring monotonous auto babble from the opening message Actual chocolate tea pot outfit....

We've been with this surgery for 20 years and I won't deny that I've had a fair few frustrations with them over that time. But, I work with a lot of GP practices in my job, they are all stretched to bursting point and issues with getting appointments are universal – they’re all under resourced and over capacity. However, I rate Braidcraft very highly based on my interactions with them over the past year. I have found reception staff to be helpful and informative. The current GPs have been respectful, understanding and proactive in their treatment. I was particularly impressed this week when they offered me a medication review, especially given the considerable strain on their resources due to the current pandemic. It made me feel that they were on the ball and keen to progress treatment. Their response throughout COVID has been great during what must be untenable stress. No one place is going to get it right all the time but, certainly for our family, this surgery has been brilliant and we appreciate their hard work.

Was in a bad place mentally and doctor did not help at all. Could tell they already made diagnosis before listening to me.

Been with this practice for more than thirty years and how it has changed it was so professionally run everyone was cared for but not now I came to pick up prescriptions three colleagues behind the desk having a laugh totally ignored me whilst they carried on with there own conversations until one boy forced him self to ask what I wanted no interaction at all half filled coffee cups on a very cluttered desk how unprofessional ! Looking for a new practice !

very bad medical practice staff are very cheeky on the phone its impossible to get an appointment and get refused for flu jags when people like myself have medical problems as well I won't recommend the practice to any one cause you don't get help you need and the government have told all doctor surgery's should let in people in to see a doctor but I forgot the don't listen to the government and the don't give you help for covid 19 as well so people shouldn't register with them myself and my family made a mistake of registering with this practice