B&Q stoke-on-trent

Not busy. Straight in and out.

Very good store overall. We wanted a piece of wood cutting but that service wasn't operating which was a shame so we had to leave it. Very good burger stall outside store, delicious would highly recommend it, worth a visit just for this!

Mot the best for stock availability m staff few n far between in store only 2 on checkout but 2 outside manning trucks n trolleys supposed to be cleaning the used ones on return and I would think helping n advising customers on procedures but were just talking and ignoring the customers.

Pretty good selection of items. I've only occasionally had to go hunting on line for things they didn't have. Staff have been friendly and helpful when needed.

For the umpteenth time I have been overcharged at B&Q, this time by £18. My advice is to always check your reciept before leaving the store. It's a shame because the products I bought are of good quality, and I would have given them a better rating if it wasn't for the overcharging, which happens far too much for my liking.