Botwell Green Sports and Leisure Centre london

A special thanks to the duty manager Lee today. We called ahead of arriving to find out the pool timings and informed them we were on route. Whilst at the reception, we were turned away due to the fact that the pool was full. Thankfully we requested to speak a manager. We informed Lee we wouldn't ask for a manager had we not called ahead first. Lee had excellent customer service skills and allowed us in to wait for at least a certain few out of the pool. We are extremely grateful to Lee, especially as it was our daughter's first ever time in a pool.

All under one roof, helpful staff and friendly normal people using the gym + a independent gym trainer if needed to get you on the right track, and plenty of parking

The worst place to send your child to take swimming lesson. My daughter has been in stage 1 for almost a year and still has not progressed. I have changed her teacher as she was reluctant to teach. She spent most of her lesson time on the tablet (the one that she uses to register the children ). Her new teacher had her for 3 lessons and she said my daughter has passed and I will get an email confirming her next level ie level 2 via email. Call the customer service and asked them am still waiting for their confirmation. Then I was just told no she has not passed yet. My daughter was very disappointed as she was looking forward to her next level. I am leaving that place. No improvement at all.

The gym is nice and the library and cab being connected is excellent. Where this place let’s itself down is the parking. There’s a few disabled bays but if you go on a day when there’s a special disabled class on then you have no hope. A lot of non disabled people nick the spaces to wait for people to come out and this frustrates me no end. Able bodied people can be so lazy and selfish. The traffic wardens are always wandering about which I think helps to stop people doing this but they still try their luck.

Our first and last time of using the leisure centre. Both pools had restricted space due to swimming lessons taking place throughout our whole visit. Waiting room to watch your child in the room so small and not enough seating. Cafe closes at 1pm on a Saturday which was unaware off. Partner and daughter said mixed changing room was disgusting and smelt of urine and was dirty. Will not be returning

Booked a badminton court via the 'Better UK' app. Easy access to get into the club, parking wasn't too bad. Courts were good quality and the staff was helpful. No complaints, will definitely book and visit to access other facilities offered.

Excellent centre with plenty of options and affordable membership! Highly recommended x

Fantastic gym, classes are brilliant. Jason is the best FI the gym would be lost without him

Nice environment! Good for a swim now and then :)

Bad experience on phone and navigating website. ..went round in circles.....pre covid always found swimming here good and staff professional. ...