Boots Opticians leeds

I recently visited Boots Opticians in Trinity, Leeds and never leave reviews but just thought the staff were so lovely and accommodating to me I couldn’t not let others know! I rarely like most high street frames as prefer a more unusual style so traveled from York to this specific store as had been told they had a bigger selection and from entering the store the lovely manager Sally greeted me, explained that the styles were no longer gendered which I thought was EPIC! And even took the time to show me affordable and exciting styles. She didn’t just try to sell me cool but expensive stuff and really understood my needs. I was told they would take around 10 days but rang a few days later as I was heading to Leeds anyway and when I rang they told me they were already there waiting for me! Can’t recommend enough and will deffo be back for more half price frames!!

Poor service. Optometrist was very thorough but staff were uninformed and did not instill any confidence. When i went to collect my glasses (after waiting 10 days), they had the wrong lenses. They then sent them away and after another 10 days, they had not arrived. When i questioned staff, i was told it would be another few days. Does it really take over 2 weeks to get a pair of glasses? What happened to the "1 hour service". To my further annoyance, i then received a postal offer from Boots, which i didn't authorize (new GDPR legislation). I complained to HO but they didn't even respond. Needless to say i have cancelled my order and gone to a more professional opticians.

Professional and very thorough!

Appalling prescription sunglasses. Coated lenses which cracking and peel off. Tried it twice. ...never again.

Been for eye test, all staff were great. Jack the optician is great at his job and very helpful and friendly. Recommend!