Bon Accord Glass aberdeen

I contacted Bon Accord in Spring 2021, and after they assessed and measured, they told me I would be able to get my windows installed by October or November 2021. The customer service seemed excellent compared to other companies I had contacted for quotes, so I was very excited to have a winter with new windows that wouldn't be leaky and draughty! I signed a contract, had a credit check done...and I've never heard from them again since despite numerous e-mails and phone calls over November to December. I'm so disappointed, frustrated and angry. I've since found out that a friend's family had similar issue with them where it took them 2 years before they installed a conservatory trying to increase the price they had been quoted and signed up for as costs had gone up in the 2 years they had been waiting.

Still waiting for defects to be rectified on windows that were fitted 2 years ago. Customer service is shocking bad, no one seems to care or respond but quick enough to take your money! Wouldn't recommend to my worst enemy!!

Very helpful. Fantastic product.

Always a pleasure to visit Bon accord glass. Guys in warehouse always friendly and helpful.

Quoted something like £3900 for a front door, whilst local hardware store suggested no more than £1500 including install. Just out to rip you off big time