Bolton Gate Company Ltd. bolton

IMPORTANT NOTICE FOR PROSPECTIVE CUSTOMERS: Bolton Gate Company Limited, based at and operates from Waterloo Street, Bolton has been established since 1924 and is a market leader in the manufacture and installation of Industrial and Commercial Doors and Shutters. Bolton Gate Services Limited share only a similar name, their core discipline is repair and maintenance services; it should be clearly understood that they do not operate from this address, we have no trading relationship or legal affiliation.

Honestly speaking 1 star is a bit too much! been in liaison with Charlotte who advised me Darren (the manager) will be out to survey our roller shutter and quote us for a replacement. Waited two weeks with constant follow up, however we was promised Darren was coming out every other day! But just constantly fails to show up. ABSOLUTE JOKE! BETTER OFF WITH ANOTHER COMPANY. THANKS FOR NOTHING!

DO NOT USE. Clueless and dont listen. Asked for a call out which they said they can do. Emailed the details and then said they cant help as its not one of there doors. We have used them before and had no issues but now they cant help.

Excellent business who understood my needs and worked hard to provide me with the best and most secure shutters. Definitely recommend!

Strangely, one of their stickers appeared on my electricly operated roller shutter door, the day it stopped working. Not being familiar with the internal workings, and being busy, I called them and one of their men came to check it out. For some reason he decided to drive his van from the front to back of the unit, instead of walking the short distance, when working on the inside, then the outside - not sure why he didn't want to walk! I had to leave, and I left him there asking him to lock up for me when he finished. I returned the next day to find the door working, but rewired to plug into a 13 Amp socket outlet into a clearly marked regulated and smoothed power supply marked "computer only". Being an ex telephone engineer with qualifications in Electrical Engineering from University Of Central England, I investigated the socket it was previously plugged into. I found it was damaged with a crack through the single outlet, and although there was power there, you had to move the plug about to make a connection. This turned out to be the ONLY fault. Luckily, there is a Jewsons right next door, so I spent £1.95 on a new socket outlet, and re-routed the power to the door back to its original dedicated supply socket that was specifically installed just for this door. I had another manual door that needed adjustment on the same site, and I had handwritten forms for both jobs left for me. The one for the electric door said a new motor had been fitted, I got a ladder and tried to check this, but it was obvious the cover hadn't been removed, but I did open it to find no signs of anyone else having done so, and definitely no new motor. I called Bolton Gates Company suggesting I would get Trading Standards involved, the person I spoke to persuaded me not to, he told me the electrician was new, and didn't know what he was doing. He told me paperwork for the 2 jobs hadn't been passed onto the accounts department, and said he would destroy it for both jobs. I am too busy to mess about arguing the toss over the odd £1000.00, so I agreed, and I never received an invoice. Upon reflection, this was a bad decision on my part as it could have stopped others getting stitched up in the same way, and I should have let Trading Standards take them to court, more as a service to other victims than as a malevolent action on my part. I have full photographic records, showing my multimeter in the damaged socket and no voltage, the new £1.95 socket outlet fitted and 240v present again, the non suitable computer supply that was used to get the old motor working again, and pictures of the external door and the unopened motor cover etc.