Kristina Sälgvik

2 months ago

Review

In my experience, the GPs and nurses here have been absolutely great. Very helpful, knowledgeable and friendly. HOWEVER - the receptionist staff are awful, to the point of me dreading to contact the surgery. They are rude to the point of almost rolling their eyes at you and they always look and sound like they wish you weren't there, regardless of your reason for being there is. They also lost my referral to the eye hospital, delaying my surgery with over a year. I once had a GP confirm to me that the receptionists are a problem. It's a shame as if it wasn't for them, I would be 100% happy with this surgery.

Marnie Noah

a month ago

Review

Might want to control the rude Asian lady at the desk before I do it myself, disgusting behaviour who does she think she is.

Apple Gotham

8 months ago

Review

This is a wonderful NHS practice. GPs are top quality. They are sensitive and take time to give excellent diagnoses. I have had a post-operative infection fast diagnosed and the speed of the GPs reaction saved me huge problems.Their nurse is also excellent and she too picked up areas that I would have missed. I have nothing but praise for this practice and have widely recommended it to friends and colleagues.

M

10 months ago

Review

The receptionists are really unpleasant to deal with and it's hard to get an appointment. The nurse is great and most of the doctors have been decent but it's hard to view them favourably when the first people I have to speak to are always hostile.

Felipe Jones

8 months ago

Review

The receptionist is extremely rude and they pretend to know everything. They have no empathy whatsoever and its so slow that when you actually manage to get an appointment, you are almost cured.