I feel bad leaving a negative review as the staff are very welcoming and friendly, but perhaps their standards have slipped. The room I received my treatment in, the light switches were filthy. I even got a tissue and sanitiser myself and wiped one of them after I used it. They were brown and grimy and obviously hadn’t been cleaned in some time.
This isn’t a great first impression when receiving an up close treatment. There was also no toilet paper in the ladies.
The massage was a strange set up. The bed is against the wall- so how how you get to both sides of the customers body equally? There was no consistency and it was mostly done one handed, which was bizarre. I’ve had massages many times and never experienced this. The lights were up too high also and there was lots of chatting. As I say the staff are so nice but it should be a relaxing time out. The woman was also sniffling the whole time and not wearing a mask. Again not great when this is the same person doing your treatment.
Lovely staff but there needs to be some hygiene standards implemented and perhaps some refreshers in massage.