stuart hartley

3 months ago

Review

I brought my wife today for a referred appointment, not our normal surgery. We parked in the disabled spaces, next to the ramp, walked up the ramp....the door was locked, good start. We had to go the front of the building, now nowhere near the disabled spaces. We passed a nurse sat in her car while on the phone in what should have been the disabled spaces. She had the car engine running right outside the front door mmmmm has she not heard of polluting car fumes? When we booked in the seats were so low that my wife had to stand and wait, there was no way she could have sat on the very low moulded seats with no arm rests to get back up, ridiculous choice of seating for a surgery. The doctor was very helpful and polite. When we came out the nurse was still sat in her car with the engine still running, does she not watch current affairs programmes about pollution from cars around buildings...........obviously not, a shocking example of non-awareness, especially by a nurse.

Rachel Marney

2 months ago

Review

Since joining this surgery My first thought Professional, friendly organised and exactly run how the public wish. Well done

Olivia Davies

11 months ago

Review

The majority of the receptionist are plain rude. It takes ages for them to answer the phone which I’d understand if they were actually busy but multiple times I’ve been sat in the doctors whilst the phone is ringing and they’ve just been sat having a conversation. There has been times where they have said they have no appointments but people I know have rang and been told there’s numerous appointments. As well, the receptionists like to ask what the appointment is for which in my opinion is nothing to do with them. I’ve been back for the same issues multiple times just to sit in a chair, watch the doctor look up my symptoms online and prescribe me medication without even looking at the issue! There’s been times where a doctor has told me I have things and I’ve been for further tests and nothing is wrong. I understand that not everyone ( even doctors ) don’t know everything but I think the whole place is unprofessional and I wouldn’t recommend this surgery to anyone!

Stephen Ward

a year ago

Review

Unable to get appointments. Call on the morning and lucky to get to see anyone. Lines open at 8am but seem to be full by 8:05. Moving soon. Happy to be able to look for new local surgery.

Sophie Trunkwald

12 months ago

Review

Absolutely shocking !, you have to sit and wait at 8 o'clock to ring them for the line to be busy for ages, lucky to even get an appointment .