Big Yellow Self Storage Cambridge cambridge

Friendly reception. Relaxed approach but still formal and secure. Spotlessly clean. Oozes professionalism. Everything available to make placing goods in storage - physically - as easy as possible. Highly recommended.

This place is very professional! Very tidy! Very clean! Staff was kind enough to downgrade me to a smaller and cheaper unit. Being served a cup of tea was just superb customer service! Highly recommend!

Good to use temporarily but i felt like there were allot of extra charges when you actually go ahead and book compared to the quote you get online.

The customer service here is remarkably smooth, competent, efficient, and responsive. I had no idea that customer service could be a differentiator for self storage, but the team at BY Cambridge makes it happen. From moving units to requesting after hours access, everything is pleasant, clearly explained, and fast.

Staff were super helpful in sorting out the space I needed. Everything was sorted out quickly and easily. Absolutely recommended!

Fantastic service! Josh was so helpful couldn't of done more to make our move in easier.

Very helpful and professional staff. Well-organized system. Clean and spacious storage spaces and building.

Ok location, no fuss with renting a space. Can be expensive with other storage facilities cheaper but not in this easily accessible location.

Great experience. Super helpful and responsive. They called me to run through the paper work and talk me through this. They also really helped me with a offering a competitive price as I needed storage for 6-12 months which was greatly appreciated! I highly recommend the Cambs BYS. Thank you Josh and David from Cambridge branch.

Very professional and quick support offered from both David and Josh! Advice was very well informed and taking into account my personal requirements. No problems at all with all the online check-in information and completing the required documents from a distance. Highly recommended.