Bearsden Post Office glasgow

My partner recently used the check and send passport service she was advised what documents to send and what not to send. The documentation she was advised not to send was required for the passport application. Which has caused a delay in the process and having to go into the passport office to provide them with the documents. My partner raised this with the post office and was advised they would not refund the charge for check and send but instead said they would have words with the member of staff. Which is less than useless to my partner or I as such I have raised this with the passport office as they where astounded all the information provided by this post office was incorrect. If you are on a tight timescale errors like this could cost thousands of pounds by not recieving a passport in the time promised. I will be raising this with royal mail themselves also solely on principle for how she was fobbed off after a string of their mistakes, avoid like the plague

Good service - friendly helpful staff. Can be busy but usually at least 2 counters open so any Q moves quickly

I raced up to the Post office today Saturday as the website stated it closed at 3pm. I made it in time and asked if indeed 3pm was the closing time on a Saturday. It is actually 3.30. Can the accurate time be posted please?

Busy little post office no matter what time you visit there is always a wait. good post office good staff.

Small but very friendly service

Friendly and efficient staff, never had a problem.

Charging double for guaranteed next day pre 1pm instead of what the customer asked for "1st class recorded delivery" and trying to imply that first class would not arrive before next Wednesday when posting on a Friday is a bit much. How to double your turnover with false info.

Very friendly helpful staff . Great service

The staff are always extremely helpful and friendly and the personal approach they take is the reason I choose to use this post office over other ones

Best post office EVER. Staff are so polite, helpful and really just lovely people. Pleasure to visit....even with the queues during lockdown. Avoid Milngavie (horrible experience no wonder it's always empty) use this place.