Deanna McHugh
2 Google Rating
My daughter was kind enough to watch my pets while I was traveling. They made a mess of her beautifu
My daughter was kind enough to watch my pets while I was traveling. They made a mess of her beautiful rug, so I offered to pay to have it cleaned. The rug had not even been returned to her house when Barry's sent the invoice (Saturday), which I paid within 48 hours (early Monday). Still, they sent a dunning notice to my daughter saying payment was late, even though the payment was already in their account, a fact which they later acknowledged. Additionally, they charged my daughter 3 times what I paid less than two weeks ago to a local firm to clean a larger, more expensive rug. When I asked about this inflated pricing, they justified it by writing "no hard sales tactics were used." The best I can say is that the rug is clean--but we could have accomplished the same thing for hundreds of pounds less and without the bizarre and offensive correspondence. I do not recommend this firm. .
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