Barkerend Health Centre leeds

Daffodil Staff is very rude, unprofessional, always refuse for appointment. this is a sick surgery. A bunch of Liars.

My child had an appointment with the dentist at the Barkerend health centre, due to my child being un well on the day I tried to call to re arrange but the number is a dead number and was not able to get through.

Had several visits here to the dental department, my 6 year old daughter who was petrified of the dentist is completely reassured after her appointment's with Trishna. Thank you

Useless surgery can’t get appointments wen u can u seen by a so called nurse dr Rahman is hardly there not many doctors to go round even the NHS have been there and wer shocked to c how rubbish it’s and have told the them to clean up there act or it will b closed down .its al in the local paper T&A .

Staff is very rude

Absolutely unprofessional from rude receptionist to Doctor H who’s got too many patients (cares more about how to make more money) so receptionist refuses genuinely ill patients that need a doctor. Every time you ring you can’t get through then when you go down the receptionist will rudely turn you way no matter if your dying. The receptionist will come out with false government laws that they are following, one lie after another. The best thing I’ve done for me and my family is move. Where we are now they treat you like they care. Would not recommend Bakerend health centre to anyone.

Dangerous, dangerous practice! My father developed facial cellulitis/erysipelas (skin infection) with rapidly progressing inflammation towards the eye (risk of orbital cellulitis and potential for permanent vision loss). I was advised to send a picture and doctor would get back to me by the end of the day (on a Friday). I was a GP trainee myself and NICE guidelines clearly state same day review/action or hospital referral if risk of orbital cellulitis. Not sure if receptionist passed the message on or doctor ignored the picture. By late afternoon he was much worse given Hx of diabetes - no call back, not able to get through myself after I finished work. Given the complicated laws around a doctor prescribing medication for his own family member - I ended up in A&E and he was triaged as 'urgent review' and given a long course of antibiotics. I put him at risk of contracting COVID (high risk as he is diabetic) due to the GPs incompetency. Shame on the practice - had this been an elderly gentleman with no medically trained family, he would have most certainly lost his vision. Don't play with people's health and lives and pull yourself together. Needs a massive overhaul and review! Wake up CCG. I've now left the practice and taken my parents with me - best decision I've ever made. No longer need to be patronised by Dr H and his well trained (rude) staff. My advice to everyone, contact the Clinical Commissioning Group for Bradford otherwise nothing will change! This is coming from a qualified doctor.

Absolutely disrespectful and patronising receptionists and abysmal doctor can't ring you back because they don't get paid enough. Horrible "health centre "

Nobody answers phones, left waiting 45mins onetime ridiculous.

The most unprofessional receptionists I've ever had the displeasure of meeting. They speak to you as if they own the place. Just plain terrible. You could ring them in agonising pain and they will turn you away and tell you to call back the next day at 8am. When you do that they simply do not answer. They have no empathy or sympathy for anyone. Terrible communicaters. The Dr told me to call back and leave him a message after I spoke to him via telephone consultation. When I called back the receptionist informed me to call back the next day at 8am because the Dr has already spoken to me today. After I questioned her about if she had actually left him a message, she simply told me he's busy. Poor, poor communicators. Absolutely terrible. No people skills. No manners. Lazy and incompetent. Stumble over there words because they don't have a clue at how to do there job.