Bank of Scotland glasgow

Very friendly staff, very good location for the students of Glasgow University. Customer service is great. I highly recommend this bank for international students that wants to open a bank account in the UK.

Friendly and helpful staff. I like this Bank.

Friendly staff, a joy to see each friday morning

Came into the bank with my girlfriend and sat in the waiting area with a small mini dachshund. 10 minutes later, a heavily drunk German individual came into the bank and sat next to me annoying bella. The man started shouting german at the floor and bella started to bark in response. The staff came over and ask that if Bella would not stop barking, we had to leave. So easily to take out the fact your too cowardly to deal with drunks causing trouble and take it out on the next best thing.

Opens Wednesday's late

A lot of immature staff on the floor laughing and messing around with each other whilst the queue grows longer; One desk open for 8/9 customers. Business side is appalling too. With all the covid restrictions in place you would expect some efficiency and little malarkey, this place is a circus and needs a competent manager! This is a frequent occurrence every time I visit. I would recommend using the Sauchiehall street branch or Argyle Street; much more efficient OR change bank altogether as I am.

I would be extremely careful.when depositing money in Payin Machines.I was depositing money in Payin Machines.Argyle Street Glasgow when the Machine Broke down only paying part of my money. Ahmed Manager assured myself the remaining money would be paid into my account next day. Which it wasn't. I contacted The Branch and Kirsty called back saying I cannot hear you ending the call abruptly. I contacted Complaints department.Which Nic Text saying he was investigating Very unprofessional. When the Bank of Scotland mission statement is By Your Side.which Ahmed Kirsty or Nic never were.They seem to be By each others side.I had just came out if Hospital after having Major Brain Surgery Tumour partially removed and had started Chemo. I thought that Ahmed Kirsty or Nic would know know that not all Disabilities are Visible.They are not good Ambassadors representing Bank.of Scotland.I am still awaiting reply.as someone still has my money Fraudlently. Ithink trying in Misdion statement and Disabilty awareness.Would help in future as this has caused extreme Anxiety and Stress to.myself.I will await a reply Hopefully someone will be By My Side.

Every bank of Scotland is providing masks but this bank doesn’t provide and the staff was not talking to customers with smile and happy there was a rude behaviour which the customers doesn’t like

Costumer service is really bad I mean it , for first time I went to deposits money there very rude staff so I will close my bank account soon

Went in too open a savings account with them no hassle what so ever it was so easy and the lady who helped me open it was so helpful they don't ask you a lot off questions like what I've experienced with other banks it was so straightforward