Welcome to the Bank of Scotland, located in the heart of Edinburgh at Princes Exchange, 3 Earl Grey St, EH3 9BN. As a cornerstone of financial expertise in the community, we pride ourselves on delivering exceptional banking services tailored to meet the unique needs of our customers. Whether you’re seeking personal banking solutions, business advice, or investment guidance, our knowledgeable team is here to provide personalized support and insights to help you achieve your financial goals.

With a commitment to trust and integrity, we understand that your financial well-being is paramount. Our welcoming atmosphere ensures that every visit is a pleasant experience, where you can feel confident discussing your banking needs. We offer a comprehensive range of services including savings and checking accounts, loans, mortgages, and insurance products, all designed to provide you with the tools you need for a secure financial future.

At Bank of Scotland Edinburgh, we are dedicated to outstanding customer service. If you have questions or need assistance, don’t hesitate to contact us at 0345 602 0000, or book an appointment for a more in-depth consultation. For additional information about our offerings and resources, please visit our website at www.bankofscotland.co.uk. Discover how we can empower your financial journey today!

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Google Review

Note: these reviews will not count in overall rating.

HARI SANKAR

5 Google Rating

Really good experience..The staff were really helpful.

5/ 5

Really good experience..The staff were really helpful.

Coffee Cake

1 Google Rating

Wasted 1 hour trying to explain my problem with app registration. Even the manager didnt know what

1/ 5

Wasted 1 hour trying to explain my problem with app registration. Even the manager didnt know what she s supposed to be doing in order to rectify the issue. As a Business customer, all ive had brom Bank of Scotland is time wasting. DO YOUR BUSINESS BANKING ELSEWHERE. Thats what i will be doing very soon. Better banks out there.

hazel holloway

2 Google Rating

Not open today at 9:45, without any notice.

2/ 5

Not open today at 9:45, without any notice.

Casey Morgan

5 Google Rating

My local branch, staff are friendly and helpful, although service can be a little slow at times.

5/ 5

My local branch, staff are friendly and helpful, although service can be a little slow at times.

Tomas Roztocil

1 Google Rating

Terrible customer service. At least I was lucky to get discouraged soon enough to avoid this bank fo

1/ 5

Terrible customer service. At least I was lucky to get discouraged soon enough to avoid this bank forever.

Lindsay

5 Google Rating

I came to set up a new bank account. The person who was helping me was Hazel. I had a few mistakes i

5/ 5

I came to set up a new bank account. The person who was helping me was Hazel. I had a few mistakes in my application and she was so nice to go through it with me and help me with my application. She had great customer service skills and provided me with all the information I needed. She was very kind and friendly. Much better service than what I had received when I tried to set up an account and the Royal Bank of Scotland.. Would recommend this bank over them any day! Thank you for your help!

Robert Cant

5 Google Rating

Clean ,quick service friendly staff helpful

5/ 5

Clean ,quick service friendly staff helpful

Marc Maurits

5 Google Rating

Very friendly, useful and quick service, great branch to get your questions answered!

5/ 5

Very friendly, useful and quick service, great branch to get your questions answered!

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  • Sunday09:30 AM - 04:30 PM
  • Monday09:30 AM - 04:30 PM
  • Tuesday09:30 AM - 04:30 PM
  • Wednesday09:30 AM - 04:30 PM
  • Thursday09:30 AM - 04:30 PM
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