**Bank of Scotland – Edinburgh Branch**
Located in the heart of Edinburgh at 20-22 Shandwick Place, the Bank of Scotland is committed to providing exceptional financial services tailored to meet the diverse needs of its customers. With a rich history and a reputation built on trust and integrity, this branch offers a wide range of banking solutions, from personal accounts and mortgages to investment advice and business banking services. Our knowledgeable and friendly staff are dedicated to delivering outstanding customer service, ensuring that every visitor feels valued and supported in their financial journey.
At the Bank of Scotland, we understand that banking is more than just transactions; it’s about building lasting relationships. Whether you’re looking to secure your first home or seeking expert advice on managing your wealth, our team is here to guide you every step of the way. We pride ourselves on creating a welcoming atmosphere where all clients can comfortably discuss their financial aspirations and concerns.
To further enhance your banking experience, we encourage you to book an appointment or reach out directly by calling 0345 602 0000 for personalized assistance. For additional information about our services, please visit our website at [bankofscotland.co.uk](http://www.bankofscotland.co.uk/). Experience the difference of banking with a trusted partner in your community—Bank of Scotland, where your financial success is our priority.
1 Google Rating
Terrible experience: I spoke to 2 persons who both told me to wait. After waiting for 30 min I was finally told by a third person (the only competent one) that they couldn't do anything in the branch and that I had to solve my issue over the phone. Total waste of time!
1 Google Rating
I went to open a new bank account. On Friday on Delray Rs they didn't accept my ID card so I had to go to Shandick with my passport. Here they told me that was okay even if there was not written the nr of the flat on my documents. On monday I had to wait for 40 minutes even if I had an appointment. Then they told me to write the number of the flat and return. Today I went back to Dalry and they told me that the address was not written well enough (they didn't explain me previously how to write it). I'm returning back tomorrow. Result: I havent opened the bank account 8 yet and Ive already lost 7 hours of my time.
1 Google Rating
Assistant showed little desire to help because it was 15 minutes before closing. Branch has the feel of a moribund Cash Converters.
5 Google Rating
Fantastic branch made up of fantastic people. Good to see great customer service still exists
3 Google Rating
.rde
5 Google Rating
I was in for a problem I had with a purchase I have made month before. Rita could not be more helpful! absolutely amazing customer service!
5 Google Rating
Staff always friendly and helpful, they are understanding towards customers who do not bank online and may need to go into a branch. For now banks are not busy, but have a service available for limited appointments etc .
department 98, 44-46 Morningsi...
Younger, Redheughs Ave, Edinbu...
28 St Andrew Square, Edinburgh...
Your request has been submitted successfully.
Own or work here?