Back In Motion Hobart on Murray – hobart

I have been seeing Hamish Anderson for various injuries since 2018. I keep going back because BIM offers everything you could ask for from a physio practice. I recommend him and BIM to everyone!

Great , friendly staff ,l received great treatment and really great helpful exercise program to complete the exercise program for my bilateral knee replacement . 👍

I've only been to George Gavalas but he is the man to see! He has a wealth of knowledge and is extremely helpful in getting you on the right track. I'm very grateful for the way he has helped me. Good job Bob! 👌👍🏼

Very professional and helpful!

Beware "Free Initial Assessment"! I responded to the offer of a "Free Initial Assessment" on the website of the Hobart branch of Back in Motion. When booking online, I read the only small print I could find - the T&Cs - which state, "Your initial assessment with a qualified physiotherapist is free. Treatment following your assessment is charged at the cost of a standard consultation. Not valid with any other offers. Limit one per client. Not redeemable for cash or products. Available to new clients or existing clients presenting with a new injury." So far, so clear, right? Think again. This did not suggest to me that a "free" initial assessment actually means you effectively get half the initial session "free" - ie, a basic assessment and diagnosis (which in my case took 10 minutes) - but you then pay for the second half of the initial session, to the tune of a standard initial consultation. Yep - in other words, no discount at all! The T&C's seem to deliberately obfuscate, to get new clients in the door, and get their money. I was completely surprised when the receptionist charged me a full consultation fee, post-session - Me: "I thought this initial assessment was free, as per your website, my booking, etc etc?". Receptionist: "Oh... that actually means you get the first half of your session free, just to assess and diagnose your issue, at which point the physio is meant to tell you, "here's where you are free to leave, without any payment", OR if you choose to stay and receive further assessment/treatment beyond this point, you have to pay full fee" - did the physio not make that clear?" Me: "NO". Receptionist: "Whoops, sorry about that. I'll make sure the physio knows for next time. That will be full price today anyway. DO you want to book another appointment?" Needless to say, I don't. At no point did the physio make this point clear, not at the outset of the assessment, nor half way through, ie after the initial 10 minute, first part of the session (which was under half an hour in total, despite being charged for a full session). This is truly shabby client service - it is completely misleading, with no subsequent regard for client satisfaction. With so many excellent, client focussed physios in Hobart, I can only recommend you give Back in Motion a wide berth.