Australian Skin Face Body – Ballarat

The clinicians & beauticians themselves are wonderfully skilled, professional and lovely to deal with. Have had multiple visits here for different treatments. The reception staff however, really let the place down and this reflects on their low star rating compared to other beauticians and clinics in the area.Reception never follow up when they say they will call you, they speak down to you on the phone and try to belittle you. This place has lost a lot of custom due to experiencing such rudeness and unprofessionalism by reception staff. Just remember girls your dealing with customers that are paying for a service, not criminals.

What a breath of fresh air the whole team are at Skin Face Body Ballarat. I had the most welcoming and comforting experience today with Dr Gareth Grainger. Trish and the ladies at reception were so lovely. Everyone made a daunting time for me so easy. I won't leave it as long for a check up next time

Dr Holten is fabulous and very skilled. His nurse is also wonderful. Unfortunately the office staff let the business down. They do not follow up when they say and are often rude when called - the Geelong office especially.