Ashtons Legal Solicitors Cambridge cambridge

Great service from Paul Mitchell, Ron Clare et al. Many thanks.

Poor customer service. Left several message to call me back to start my Mortgage application. I ended up finding another company.

I would definitely recommend Ashtons, to anyone seeking legal experts, when they come to sell their business, I was delighted with their friendly, open approach and help received. From the start they took what was a very stressful situation and handled it very smoothly, easing the stress on me. At the same time, I was involved at every step of the way, so I knew what was going on. I felt I could rely on them to achieve the best outcome, whilst smoothing what can be a very painful process. Their prices were also reasonable for the work done! I would have no hesitation in using their services again, and in recommending them to colleagues and friends.

We have used Ashtons with our purchase as they were recommended by a friend. they have completed the purchase ok however I did not found their communication very effective. Most of the calls goes to voicemail unfortunately. Also after the purchase I emailed about something and never got a reply back which was a bit disappointing.

A simple, chain-free purchase is due to complete in almost 4 months. The seller questioned nothing, I questioned nothing. There were *no* complicating factors yet somehow, it took 4 months. Comms ======= Their phones auto-redirect to VoiceMail, their customer relations answer phone message says they're returning to work on 8th January (it's JUNE). They *never* send a status update. They had apparently sent chasers to the seller's solicitor but all of this was invisible to me, I was left languishing in the dark. Output ====== They received some illegible photocopies from the seller's solicitor, (apparently) but printed and mailed them to me advising I pay "close attention". I confirmed that there was nothing outstanding and that everything was aligned for exchange of contracts - yup, we're all ready to go. Later, I thought it best to confirm they'd received the contract in the post, Nope, it hasn't arrived - so how could you confirm that everything is ready to go ? I really wish I hadn't chosen Ashtons.

I found the company and the solicitor who dealt with my business met all my expectations for a timely and straightforward resolution. I would happily use Ashtons again should the need arise.

Great dealing with James from Ashtons legal. Sound advice, dealing with the contract termination professionally and swiftly

James Eden was exceptional is his work would recommend to anyone

I dealt with Sandra and James. Both were exceptionally helpful and professional. I would definitely use their services again.

Very disappoint experience. Found the contact details on Google, seemed to have a decent rating from past customers, so decide to contact the company. Contacted the company phone number on Friday - spoke to a very pleasant person , asked to speak to someone about a legal issues that came up recently. She took my name and contact details and promised someone will contact me to discuss it. Six days later , have heard nothing, called again, went through the same process, was told that my original contact and request were recorded - and she would make sure someone will get back to me. Three days later - still nothing. I guess there are always other options who may be more professional