Asda Bedminster Superstore bristol

Soulless and devoid of any humanity. Checkout woman asked for ID on 0% alcohol beers which I provided despite it being actually 0% (not 0.5% which does require ID) (drivers licence). My partner didn't have any (she wasn't buying it anyway). Again, why would you need any with 0% alcohol. Was told "we can't sell it to you". I took it to the self serve and was fine. Another member of staff simply shrugged when I mentioned that all the broccoli had mold on it. Members of the public are pretty awful too. I've seen fights break out for no reason. Some let their kid's piss in the aisles. Standing in a queue once and one woman thumped her child really hard. Nobody did anything. Awful place.

Absolutely disgusted, came here to shop with family and found rolls sitting on the shelf that were seven days out of date! There was a huge patch of mould on the front, which I think was revolting for customers to have to see when shopping for good food.

I have been told off to leave this shop because i was with a dog. I didn't even enter shop area, just wanted to stay in mc donlads inside. There is no sign on any door about that. Definitely not dog friendly place.

Very cheap and nice. Glad it opens 24hrs on weekdays. The automatic checkout machines have a cash back option which is handy. I left my cash in the machine the other day after hitting the cash back button and the guy who worked there came runnung towards me and gave me my money back :)

It's rare I come here, and the only reason I do is for the pizza counter. However last 2 times I have visited they have sold out of the majority of toppings and as the queues are normally very lengthy it can take a while before you find out what's in and what's out. My suggestion is to place a sign clearly for everyone to see so that they can choose to stand in a queue for 15 mins or not. Otherwise make sure you have enough items in stock for such a massive store. I will try again in 6 months but worn shop here until then and only because the pizzas are amazing.

I went there on New Year Bank holiday Monday. I had 2 numbers on the lotto and wanted to get my next ticket. I waited patiently in the queue while the 1 person serving dealt with the 2 people in front of me. Just before my turn a person walked up to the customer service queue with 2 items of clothing to return. The assistant started serving that person before me. When I pointed out (politely) that I was next the assistant said " I am dealing with the queues in turn". That was ridiculous as I had been there 5 minutes longer than the other person and my purchase would have taken seconds. If the store has an issue surely the solution would be to move barriers and create 1 queue. This is just really poor customer service and badly thought out. I left as I had better things to do with my time

It's my local supermarket so I visit quite often. Recently been refurbished and it looks a lot better. They have introduced a Gregg's with seating and a cinnabon outlet both of which I am a huge fan of. Good range of products in store as well.

Short stubby grey haired old lady on the self checkouts has a shocking attitude!! No name badge either. Will not be returning to your store. There was literally no one else using the self checkouts on either end and she stopped me and made me walk all the way around to use the 'basket' entrance as I unwittingly walked in to the 'trolley' entrance Who's way was I in? Certainly not hers - I'd understand if the store was rammed but it was just an honest error and an agressive response from her Sort it out love.

Asda have sold their in-house photo service and now no-one in-store either at photo-desk or customer services desk or online really seems to understand what is going on. I ordered one photo online to collect in-store. I received a notification that I would be emailed when the photo was ready. There was no indication of how long this would take. After a week I went into store. I spent 40 minutes in there and they ultimately didn't know what was going on because there was 'no-one on the photography phone number.'. I contacted Asda online and they took my details and said they would get back to me. After four days no-one had done. I contacted the customer service number again (now nine days from my original order) and my details were taken again. I was emailed the next day with a message saying, "Having investigated your query, it seems that your order has had a technical issue and not downloaded correctly to us. Unfortunately our systems do not let us know when things like this happen due to the the thousands of orders that are received through the site. I can only apologise for any inconvenience caused and I've refunded £1.40 for your order paid which will appear back onto your card in 3-5 working days." Avoid like the plague.

About 70% of the staffed checkouts have been replaced with self scan. Stock levels are not reliable. Product range has been reduced. It does have plenty of free parking and petrol station. The staff work hard and are helpful and friendly. The aisles have been rearranged in the last month (08/2021) and the store is being refurbished with some sections closed off. It has a McDonalds with access from outside and inside the store with seating. And 2 cashpoint machines inside the store as well. It has a large car park