Arnold Clark Car & Van Rental, Liverpool liverpool

Recently sold my car via Arnold Clark, Liverpool and was extremely happy with the service I received. Rob handled the valuation & sale and was very honest and informative. They did not try to chip me down on the price of the car and were very fair. I received a great price for my car and Rob took care of settling any previous finance to make it stress free. The funds were in my account within 4 days. I would recommend this service to anyone looking to sell their car as their valuation was the best around! Thanks to all involved and to Rob for being an overall great person.

My daughter managed to get a last minute driving test but with no acceptable car available the nearest Dual Control Car Hire for Learners was in Liverpool. Arnold Clark staff were wonderful. Not only did they make sure she had the same car every time (so no need to adjust seats etc), they were very helpful when her test was cancelled at the last minute! Another test was organised two days later Tracey at Arnold Clark did everything she could to help and was so understanding. I cannot praise her enough. They were truly pleased to hear she'd passed on her first attempt! Thank you for a really pleasant experience: we had the use of a lovely 2020 Corsa, at a reasonable price which meant plenty of practice! The ease of hiring, the helpful staff and even a voucher towards purchasing her first car!

Lisa was very helpful and knowledgeable. Good sense of humour but still professional and working with Covid-19 Government Guidelines. Thank you

Very positive selling experience. Offered competitive valuation in seconds online while the process in-store was also quick and easy. Staff were all friendly, particularly Rob who served us. Very helpful and informative – couldn’t rate him more highly

The worst costumer service I have ever seen. So rude and arrogant. I booked a dual-p for DVLA test from 8 till 12. Been there before 8. They kept me in the queue for 30 min because the only costumer service in there, she didn't know her job. When l complained, she purposely made step for us! Asked me to generate the code from gov website and telling me " I dont care its not my job". But I booked the same car more than 4 times in the past and she could find the record to process the paper work. She wasted too much time and she just was so rude to me. No apologies for delay! In exam centre The examiner noticed there is a screw in the tier, so the test was cancelled. There were no spare tier. I couldn't do anything. My advise: be careful if you hire! Check the car carefully. I didn't like the staffs behaviour at all.😒😒😒