My first few experiences with Arley have been really good, to the point where I felt obliged to come here and write a review. Honesty, clarity & fair pricing have to be the most sought after traits in a motor repair business, as many people have no idea about cars & fear being taken advantage of. Arley was clear, open & honest about a number of issues across both my girlfriends polo and my work van. I had previously paid (a tough to stomach) £90 for Heritage Volkswagen in Bristol (an official VW dealership) to look at my windows which had completely stopped working. I would expect them to know VW vehicles inside out, every known issue. £90 later I was told they'd "plugged the machine in" and it did not confirm what they'd thought it might be..... that was all I got, no real investigation of the issue, no issue identified & nothing else to go on. I later took the Van to Arley Garage after my girlfriends positive experience... half hours labour at £32.40 later, I collected my van with fully functional windows again. I was told that it simply needed some corrosion cleaning out. They investigated, identified & resolved the problem honestly, openly & quickly. They also advised that despite my looking to book a service the van had probably 8000 miles left before it needed another one (stupidly I'd not checked the service manual & had allowed heritage to minor service it just 2500 miles after a major service they'd done the year before, they said nothing). For me, this level of service, honesty & transparency is simply all you can ask for in your local garage. Honest work, at a fair rate, in good time. I have no intention of taking my vehicles anywhere else in the future, which seems small but having local services you trust is a one less hassle. Big thanks.