Apple Victoria Square belfast

This review is based on an experience I had two years ago but only recently decided that I should share. I have given 5 stars, not due to exceptional service but because I was able to receive service in the Irish language without even requesting it. The member of staff saw that my phone was in Irish and was immediately enthusiastic about putting his language skills to use. I still think back to this experience as it isn't the norm in Belfast city centre, and the experience with out a doubt sparked a passion for the language in me! I'd love for the member of staff who served me that day to see this review and be aware of the good deed he did now that I'm older and wise enough to appreciate it! GRMA!

I was not aware of Apple Victoria Electronics, l spent several minutes in the store and left very aware just is repairable in the electrical marketplace. I would expect this business Sales & service. The next time you are in Belfast City Centre make time to visit Apple Victoria you will leave wishing this business had been in place several years past,the staff are very proactive.

I love this place and I would personally recommend if your buying a new apple phone or apple iPad. There very friendly helpful

Excellent customer service. The gentleman had time to explain to me details of what I wanted to know.

Beware! They do not comply with UK Consumer Law, you are entitled to a free repair or replacement if your iPhone breaks within 6 years of owning it, as long as it's a manufacturing fault. Their 'warranty' is irrelevant.

I phoned the Belfast store number, and got speaking to a man called Brian. I asked do the have a particular I Phone in stock, he checked and confirmed they did. I asked the price and was happy. I asked do i need to make an appointment with the store to purchase, he said no you can just walk in. I said i am going to come up now to which he said no problem. I left work early, and had a round trip of over an hour, and had to pay for car parking once i arrived there which was fine. I went in the store and there was multiple employees standing talking to each other, i went to a lady and asked could she help me, to which she asked had i an appointment. I said i don't i was on the phone about an hour ago with a man named Brian who told me to just come in. The lady said that was somewhere else an online team, i said i rang the Belfast number she said we only operate on appointments only. I explained i had got out of work early travelled a distance have paid for parking, and she said we have no appointments left today, tomorrow is the earliest. I asked could they do nothing to help me, she said no. I said just want to buy a phone i know what i want, and i don't need to speak to anybody, or take anybodies time up, she said no. I then asked to speak with a manager as i was not happy and she said there all busy, i said can i speak to somebody in charge and again she said they were all busy. She said if you want to come back about 5.15pm somebody may be able to see you then, which was 2.5 hours later, i said i can't just hang around for 2.5hrs and somebody might be able to see me. This lady or any number of the employees that were standing talking to each other could of easy have served me, but instead they didn't. Very disappointed with the service provided and wrong information given to me, needless to say i won't be going back to the store today.

Good staff. Great shopping experience. You get what you pay for. Genius Bar very helpful.

Fabulous shopping centre, great selection of shops. Covid compliant with very friendly staff.

Very helpful staff in the Genius bar who were very knowledgeable about my ipad.Keep the good work up

Excellent Service, really professional and friendly staff. Well done!