Amy Nails oxford

Terrible customer service, my sister and I were not only unhappy with the result of our nails as they looked nothing like we showed and explained, but were both hurt physically (like cut) by the files, and our nails turned out lumpy and odd consistency/texture. When we tried to express our concerns during the process so that there was adequate time to fix it (shape, colour, length etc,) they completely outright ignored our requests and then at the end said it was too late to fix it. Will never be coming here again; not worth the money.

Absolutely appalled. Sister and her friend visited the shop on 1st June 2019 to have acrylics. Nails started snapping off within 3 days. Phoned the shop last week to complain and was told girls could go back and get them redone. Phoned up again today to arrange for them to go back and the staff were very rude on the phone and told me ‘not to come back’ which I thought was very unprofessional for a nail salon. Will not be returning. Wouldn’t recommend this salon to anyone.

Visited today with nail polish peeling off which lasted less than 2 weeks but started peeling after the first week. I have never experienced this in 25 years of having fake nails. I was originally told that my nails would need doing every two weeks and perhaps if your nails grow quick I could understand in terms of an infill but not with nail polishing peeling. The lady was quite rude and said she would would sort it this time and asked if I’d like an infill and this would be £23, a treatment I did not need. I said to her I will not be returning to the salon again. Appalling customer service and very disappointed for a valued customer. I wouldn’t have even given this salon one star but I have to in order to leave a review.

Prices are good but they are not very friendly.

the only place in oxford i will go to get my nails done. The choice of colour and style is the best and the quality a lot better than others for the same price