Alvaston Medical Centre derby

You could be dead before they can even ring you back 1 week to get a call back and god forbid you are at work and can’t answer your phone then it’s another week before you can speak to a doctor even when you ring back in 1 min - can’t give you a time for the call not even an am or pm - absolute disgrace along with the patronising receptionist - I do try and understand please really how can a working person deal with this!!

Nice, clean, very friendly staff

Booking was simple, staff were helpful and things went smoothly in my experience.

Very happy with the service, staff and medical professionals here.

Terrible!!! Appointment are never on time. There is literally no point in being given a time for an appointment. Waited 45 min for an appointment and in the end I had to leave due to childcare issues. I had a 20min appointment so I asked can I pick my son up and come back. Will take less than 10min for me to be back and I was told no. So much for patient care. Appointments shouldn't be 10min long, they should be 20, then that way we might not have this stupid wait time. Horrible management of this doctors surgery.

The worst GP I have ever dealt with. It's almost impossible to get a face to face appointment. The doctors are very confident that the blurry pictures sent through their system is all they need to diagnose the patient and prescribe a medicine. The creams prescribed for my son for his eczema doesn't help him at all; it's a constant battle having to ring them and ask them for their help and advice. The doctors in this GP with all my experience with them make me feel they are more concerned about making money, rather than being compassionate and helping their patients. Absolutely appalling service and I will never recommend this GP to anyone.

Not deaf aware receptionist very poor

Almost impossible to get a face to face appointment with a GP in any urgency. God help anyone with early stage stage cancer!

Compared to the staff and Doctors who used to work there... A total shambles Pharmacy is on answerphone because she is soooooooo busy sat down drinking coffee Lost my prescription as well!

Well Done Alvaston Medical Centre, my husband and I went for our "Flu Jabs" this morning Sat 17th, virtually no queueing ..... a squeeze of antibacterial gel from nurse on entry, straight on to consulting room, Doc administered "Jab" nurse on computer taking details.... Well Done, So very Well Organised