Albury Paddlesteamer – Albury-Wodonga

This is the first time I’ve been motivated to write a review. Unfortunately the poor conditions of our room has encouraged me to warn others. The room had an over powering disinfectant smell on the carpet, we assume to clean or mask something. The manager said it’s covid related and all the rooms smell the same. This may be correct as a number of other guests had their doors open and were sitting on chairs outside their rooms. The smell was so strong we had to leave the door open and turn the bathroom exhaust fan on for 3 hours. Some of us could not handle being in the room at all. We then found black long hair all over the towels and floor. On further inspection the room had not been vacuumed. The bathroom had half a toilet roll holder as it was snapped off and fridge still had the previous occupants food.

Stayed here once before a couple of months back, and I will say the rooms were good and newly renovated. But this time, we booked two months in advance, and later advised that we would be arriving late, and then just a few days before checked again, only to arrive and be told they’d overbooked and had no room for us, and no offer of alternative accommodation, as it was Easter Thursday night, and the area was booked out. This meant we had to continue to Geelong after already driving 5 1/2 hours only to then discover that not only did they charge us for the room anyway, they also redeemed our Stay NSW voucher! The were eventually refunded. Such a shame, very unprofessional and won’t be staying again.

Wow where do I start…. Got in last night to check in and there were a couple of junkies who were scrambling to get their funds together. At 4am they decided to have an argument in the hall. My room smelled like sewage and when someone in another room was having a shower there was a loud dial-up sound coming from the piping. Furthermore after not being able to sleep most of the night I woke up to no milk in the fridge so was unable to have a coffee. And get rid of the stray cat! STOP FEEDING IT!

Nice stay on way home to Sydney. Tidy rooms & easy 15 minute in Albury town centre

I don't usually do motels, but we had an interstate move with some valuables in the car, so we needed to stay in places along the way that had the car-outside-of-the-room setup. Having said that, surely the state of this place isn't the norm, so here goes... First of all, although I booked via Booking.com, I called before booking to be sure we had a ground floor room with a carspot outside - they said yes. When we got there, it was ground floor, but all the carspots were filled up bar one at least 20m away as parking was unassigned. Next thing, the room. It can be pretty cold in Albury-Wodonga, so you'd think a big gap between front door and floor would be non-existent - it wasn't, and it was cold. The chairs and armchairs had dirt, dust and oily bits, particularly in the creases, but also where you sit and where one might place their hands. The bed was like a deconstructed, then reconstructed, concoction of thin mattresses and wobbly wooden planks. We didn't want to inspect it too much, because right next to it was a new insect species lying on the floor that was kinda cockroach x cricket x ant. The floors had been vacuumed, but a few steam cleans to get rid of weird "old" smells would be a start. The bathroom had hairs all over the sink and max 20 squares left on the only toilet roll in the entire room (luckily, we brought some), so we reduced our eating and drinking that night (I literally ate one Scotch Finger and two sips of water) to avoid anything to do with the bathroom. Of course, we didn't shower. I didn't take photos because it was so sad and gross that it wasn't something you'd wanna have on your phone for any amount of time. The people in the room next to us arrived with bags and within 15mins left with them. Good for them, but we had already driven 11 hours that day. The best things about it were the street cat who meows a lot and is very responsive, tame and cuddly. The two older people we dealt with were quite nice, but they seriously need to improve their cleaners' processes and put some quality control checks in place. The price would be ok, I guess, if it would at least be properly cleaned.