Abingdon Medical Practice glasgow

Great staff, extremely helpful and caring.

The most rude stuff I never had worse experience.

I'm a fairly recent new patient at this practice but so far, I can't fault them. I had several appointments with the nurse for a cut that was causing me some concern but she made me feel at ease and dispelled my concerns and sure enough, she got me all patched up like she promised. I've been back since and got a different nurse and she was just as friendly and helpful, and the receptionists too are quite welcoming.

Drs are very helpful. However, reception is completely untrained, unethical and rude! I do not think they are able to handle medical information or make judgements, they have never passed a message correct to medical staff. Their site has no complaints information, which means this will go straight to the Health Board...

Doctors are great, especially Dr Davidson. The problem is the receptionists: RUDE, UNHELPFUL, VERY DISMISSIVE AND REPEATEDLY MAKING BOOKING MISTAKES. It is such a shame because the practise could be a very good one, if only the receptionists would behave humanely.

The doctors are great, they listen and aren’t dismissive at all. The receptionists are not particularly great, I’ve been registered as the wrong name and booked in as a different patient with a different name, things like that, so when I’d get to the doctor he’d have read someone else’s medical history

As a new patient I have found all staff very helpful and accommodating around some complex issues with prescriptions during lockdown. Doctors have called back quickly when promised and been very competent.

The doctor I usually have seems to actually listen to you, which is a rarity, and seems very competent. However I echo the comments regarding the receptionists - one in particular. Airline ticket desk-style; spends 30 seconds faffing around before finally looking up at you in silence, without even bothering with a "how can I help?"