
Tanya Whitbread
3 Google Rating
Chose this company as long established. Didn’t haggle over cost, just wanted a good job. Unfortuna
Chose this company as long established. Didn’t haggle over cost, just wanted a good job. Unfortunately whilst the finished product was good the service left a lot to be desired. Communication all the way through was an issue; from booking in dates for visits and fitting, the salesman telling you what he thought you wanted to hear rather than accurate answers, staff blaming each other for the issues that arose, claiming we had been asked for decisions that we hadn’t. Took far longer than promised. No proactive approach to check satisfaction or to address issues. Could not fault fitter Daryl’s work, attitude or professionalism, others could learn a lot from him.