1Rebel – westminster

Wow! A different experience of spin I've ever been too — big room and when full that is a lot of people. We felt engaged with the class and instructor was brilliant. The only downfall was you are quite close to the person next to you, which isn't a problem but I can imagine this being the case for others though. When arriving, this was the first experience of '1Rebel' and was a pleasant one. They welcomed you when first walking in and also asked if it was the first time there. Helpful, fresh towel and shoes provided, which again I feel really helps people who possibly are going to work straight after or don't want to have to carry these particular items. Looking forward to trying out the other centres in the coming weeks and will be back sometime soon. Thanks for the experience. Given it A**** Thanks :) LDT x

Brilliant class for a first time spinner

Chic design ... clean and spacious. Plenty of showers available, no need to queue. Staff are friendly and helpful. Instructor Jono is energetic and motivating!!! loved the studio and the class!

Great studio, great changing rooms, new, clean and they do smoothies!! But the music was so so loud - I don’t want to have to wear ear plugs during a work out to save my hearing!

Music too loud could not even heard the instructor. The woman next to me not sure how she did not snap her knee ligaments as she was wobbly left and right and the instructor was too busy operating smoke machines and special lighting effects to actually pay attention to what we were doing. You have no concept of the time, hence cannot gauge how much you can push. Only 6 showers in the mens, so had to wait in line despite the class was only half full. I do not want to know the wait for a shower when the class is full. The service of the receptionists was absolutely phenomenal, very welcoming and extremely helpful. That is the only reason I did not go for a 1 star. Never again!

- EXCESSIVE CANCELLATION FEES. If you sign up for membership and miss a class, they charge you the WHOLE fee ON TOP OF your membership fee. Therefore they force you to pay more per month instead of just forfeiting a credit. They don’t treat non-members like that and they can’t explain why they penalise members more than non-members (other than that they have members’ credit card details). They don’t even call out the new onerous terms of becoming a member (compared to being a non-member) so it’s very easy to get stung! - EASY TO GET TRICKED INTO PAYING CANCELLATION FEES. If you sign up to the waiting list, they don’t tell you when you’ve got a bike - no email or app notification. You have to log in and check. Most people would assume they’re still on the waiting list and haven’t got a bike. You can easily miss your session and have to pay the onerous cancellation fees explained above ***UPDATE IN RESPONSE TO 1Rebel*** Your response below does not explain why you treat members and non-members differently other than that you have members’ card details so can easily pull payments (although you’re not complying with Direct Debit rules as I only authorised you to take payments for the monthly subscription; my credit card company are disputing the basis in which you took the payment since there was no authorisation). I had only budgeted for the monthly subscription price and now you’ve forced me to pay 100% more, even though I was happy to forfeit my bike credit to address the concerns you have below. You absolutely do not notify customers when they’re off the waiting list. This has happened to so many of my friends.

Friendly knowledgeable staff, great place.

Best ride classes in the city. Unbelievably great atmosphere!

Awesome classes! Will be back soon. Love the split level studio 🌟

I always feel like I'm at a party rather than a workout with 1Rebel classes :) the spin classes in their Victoria studio are the best in the City