WHSmith london

Yet although the retailer has lost some of its sparkle, it’s still one of my favourites on the high street. WHSmith provides a fair service. Customer service is basic. The sparkle is missing but WHSmith is an important part of the high street.

The staff at this branch are always so helpful and friendly

A bit messey staff good needs TLC.

this branch was well stocked and I was able to purchase all I required The staff were wonderful and helpful Thanks

Great for your stationary needs and of course they have the post office there to now.

WHS = We Hate Standards. Another award for this shocking visit made to this branch. A bunch of clueless and robotic individuals who simply are unable to engage and excite. It gets worse as there's also a side wall with an array of would be Banksys who have simply delivered anything but a masterpiece. Close this store down and retrain the management to deliver excellence and basics as this surely is unacceptable. Covid plan? What Covid plan - look at the sanitation station upon entry - a horrific first impression.

Post office is busy all the time and they never open counters even if there 20 people in a queue

Horrible queues at the post office. Really dreadful.

Great store provide post office service as well

Very rude staff. The staff look positively bored. Very limited range of stationery and magazines as well as books. WHSmiths is not anywhere near the universal one stop exciting vibrant shop it used to be. Not worth the bother