I'm writing this on behalf of my mother who attended for cataract surgery. She had nothing but prais
I'm writing this on behalf of my mother who attended for cataract surgery. She had nothing but praise for all the staff stating how kind, pleasant and welcoming they all were putting her at ease...that is apart from the actual surgeon who made her feel very upset ! My mum is a brave, sensible lady and deserves better ! She stated he had no 'bedside manner' at all! He was very abrupt to the point of being unkind! He didn't explain what he was doing at any point which made her feel very uneasy. Not good enough!! This guy may be very clever at what he does and gets paid highly for it but being unkind to an elderly lady just isn't good enough!