
Rhys Catterall
1 Google Rating
I wish I could give 0 stars. Dropped a 2 piece suit off on Thursday evening with the promise that it
I wish I could give 0 stars. Dropped a 2 piece suit off on Thursday evening with the promise that it would be ready to collect on Saturday. Turn up before 3:30pm on Saturday (Closing time is 4pm) and the shop is closed with the shutters down. I am moving to Oxford tomorrow and start a new job on Monday... It would be really nice if I had a suite to wear! AND now I have to somehow find and buy a new suit that fits me, ON A SUNDAY. Coming from someone that understands the importance of fundamental customer service (Like not going home before closing hours, because you know a customer is coming to collect an item). This is THE worst customer service I have EVER experienced.