The salon is very good and the staff as well. But It was not the best experience though for my hair colour and treatment for the money I spent (almost £500). The roots of my hair were brighter than the rest of my hair, with an orangish colour. Probably they’ve not used to dark hair, so if you have a dark hair colour I wouldn’t recommend it to you. And the hair treatment only lasted a week in my hair though I bought the shampoo and the conditioner they recommended for me. The haircut was ok but wasn’t exactly what I asked for despite me showing a picture of what I want.
You might blame me (as I can see from your comments to the client) that I didn’t complain immediately, well first the hairdresser spent almost 3 hours on my hair for the haircut and colour. Second the hair treatment results was only showing in the first week, so I had no idea that it will be like that.
My recommendation for you, just read the reviews before you book your appointment especially if you have a natural dark hair colour.
P.S
My sister made the booking for me, so you’ll find it under her name (Razan)
Update: bad customer service as after I contacted them, they blamed me saying that (It is not our fault that you are not in the UK so we can help you). And shockingly asked me remove my review ASAP in return to a complimentary toner service.