Good positioning. Close to everything. Kept clean. Friendly staff.
Good positioning. Close to everything. Kept clean. Friendly staff.
Adina Apartment Hotel Darwin Waterfront located at 7 Kitchener Dr, Darwin City NT 0800, Australia
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Good positioning. Close to everything. Kept clean. Friendly staff.
Staff were excellent, location is really good with plenty of great restaurants to choose from just next door. I really enjoyed my stay. Only issue was a noisy A/C which the service tech failed to fix
Great customer service, cleanliness and food. And has one of the best views in Darwin.
We arrived and checked in, after finalizing our payment we were told that our room wasn't ready and we have to wait. Traveling 3 and 1/2 hours and arriving at the 4:45pm it was a disgrace to be told we had to waitfor the room to be ready. When the duty manger was dealing with a other compliment I told him how dissapointed I was they offered drinks and our room to be made ready in 30mins. There excuse was covid had hit there linen provider. I can understand that but felt betrayed as they received there full rate, with us unable to shower or change into fresh clothes. The next day we only want fresh towels as we knew there room service was under pressure, and had are towels taken and not replaced. Only to discover this on return from are outing. This now stopped us from using the pool area and fresh showers. Complaining to reception we were told at least a 30min wait. 1 hour later when I instead on speaking to the manger again and explaining why are we charged a full rate and not being able to access pool or shower, we were promptly delivered fresh towels. Covid has put enormous pressure on business but being charged a full rate and feeling deceived as aa customer is wrong. Apologies is not good enough, we should have been notified of there problem and we should be given a choice to go along with the booking or seek other accommodation.
We stayed here for four days great hotel, great location in the waterfront precinct close to shops and restaurants recommend for a Darwin stay