If you are a landlord do not touch this firm. They never reply to calls, they use an automated syste
If you are a landlord do not touch this firm. They never reply to calls, they use an automated system for repairs which are rarely carried out to satisfaction. They do not communicate tenants concerns which results in them thinking you are a bad landlord. I advise you to use smaller firms where you get a more personal service. I am currently struggling to get my keys returned as my tenant has moved out and I don't think they have done an inventory check(They had the door changed and we do not have a key that fits so can not gain entry). Will be glad to see the back of them!