I went here for a pre-natal massage twice. I couldn't find a fault in my first visit so I went again
I went here for a pre-natal massage twice. I couldn't find a fault in my first visit so I went again a couple of weeks after for another. Told the masseuse that I'm experiencing hip and lower back pains as I am on my third trimester. She acknowledged then proceeded but instead focused on my neck and shoulders. The masseuse used her forearms and elbows most of the time, which is very different from my first visit - using mostly hands and fingers, relaxing, and gentle. I am now tending to sore shoulders and neck. The masseuse was also clueless. There was a time when she asked me to lie on my back, a known no-no in pregnancy. She finished massaging both the left and right sides with 20 minutes left in the clock. She ended up fiddling with my hair, then putting her weight on my neck and shoulders some more. No focus was given to my lower back and hips as requested. I wish they were more consistent with how they do massage regardless of who is doing it. Edited to add: The management has resolved the issue and assured me that it is an isolated case and won't happen again.