Halifax manchester

Nearly always only 1 cashier window open (even when there's a queue of seven or more people). The alternative Customer Service point is often not staffed and often no one available to use an office for private discussion - which is totally unacceptable when personal finances are being discussed.

Always busy, normally only 1 cashier on. Other staff on the customer side with ipads to help with the queue of people but they would be better on the other side st tills.

I visited the store on friday 5th march lindsay helped me with my problem she was fantastic helpful in everyway will definitely recommend this branch if you have a problem great staff

Very helpful staff always happy staff

I understand there are restrictions in place but there is no excuse for bad manners, I was asked why I was visiting which was to make a deposit so then told to go straight to the top of the store, there was an elderly gentleman in front of me at the counter, the assistant told him he needed to use internet banking and shouldn’t be coming to store, I can only imagine how he must have felt to be told off for wanting to pay a bill and obviously not using online banking, he left humiliated Then it was my turn to pay cash in, I was greeted with why haven’t you used the machine, I told her I wasn’t offered the option and told to come straight to her, it resulted in her colleague apologising for not letting me use the machine to pay money in as there was a customer already there, she was observing the 2 metre guidelines This lady is obviously unhappy in her job so why doesn’t she just leave and let someone with compassion take her position instead of making us feel uncomfortable banking with the Halifax

Excellent

Staff are rude and are very unhelpful. Members of staff have a very bad attitude and are of little to no help when trying to resolve an issue.