Enterprise Rent-A-Car – Didsbury manchester

Traumatised by someone running into my parked car. However, made up for it with the fantastic service from Enterprise who have provided my courtesy car. Friendly, helpful gentleman (so bad of me not to get his name)

Easy to rent a car for weekend trips or short road trips. Excellent service and very nice staff

Very helpful people, Polite ,Courteous, and we'll mannered.

100/100 experience. Staff were fantastic and went out of their way to get my preferred vehicle, communication was extremely efficient (my booking had to switch branches so anticipated some complication!) and they were very patient about my fear of hiring cars, having had very bad experiences in the past. They also gave me a discount for being a Car Club member, and were all very pleasant people to deal with THANK YOU :-)

Sorted me out a good deal will use again thanks

Make sure you thoroughly check the car externally and the windshield, in my case I picked up a car from London Heathrow and thoroughly checked the body and the windshield which the local representative (Will) assured me everything has been recorded. The stone-chip was already there but upon returning the car to a local rental station they immediately identified the stone-chip and stated it was not recorded and immediately deducted $1300 from my credit card. I feel this specific station is out to nickel and dime renters, please watch out y'all. I will be fighting this with my credit card company.

Arrived to pick up my car and they told me they would not accept a debit card for my deposit. I explain to them I have never heard this before and they just put their hands in the air and said “it’s our policy“. This left me having to sort an alternative vehicle out from another source a very short notice. They then told me it would take two weeks to get my money back unless I went online and sorted it out myself, which sounded like a proper effort to fob me off. Never, ever use this company for car rental.

Recently, I hired a car to visit London. Firstly my reservation moved from Stockport to Didsbury. They brought me Vaxhaul Corsa whereas my booking was for the category of FordFocus or similar Compact. They told me they do not have car available which totally unexpected from a big rental agency like Enterprise. The person started to argue with me that 'Corsa has large boot', 'they don't guarantee car model' etc. From didsbury they took me to Urmston office to give me V. ASTRA, which they said the only car available. They kept me waiting about an hour there to clean the car and everything. As a whole I lost 2 hours to pickup the car. Apparently the car was quite dirty inside, but I did not have any choice. The rental agreement they made was having wrong price mentioned, I had to call to fix that. I bought break-down-cover assist, but they forgot to send that information. I had to call them to get that. Not satisfied with: - Vehicle allocation - Customer service Very frustrating experience from a company like Enterprise.

Absolutely amazing service from Abby at the Burnage site, thank you so much for going above and beyond I will be using you again.

Pathetic service. Please avoid. Insurance co. told to get hire vehicle from them. Email received from enterprise hire start from 4th of june 1500. When contacted they dont have vehicle and asked to wait until Monday and they will tell you if car going to available or not. Plenty of argument done, but same answer. Please avoid at all cost from this branch.