Hotel Mono – lake district

A clean homely place to rest. Staff is friendly. Location is convenient. Close to train station, good food and fabric and craft shops. There are restaurants downstairs and the noise from guests could disturb some. But it was fine for us.

My friends and I celebrated my hen’s night over the weekends at Hotel Mono, and are pleasantly impressed by your front line staff, Spencer. He is witty, hospitable, and went the extra mile to prepare cake and ice as a surprise for us. His customer service is absolutely top-notch and delightful! :) Kudos to Spencer!

The purpose of a hotel is provide the hotel customer with a place to sleep. But I couldn't sleep here. it is 4am and I'm staring at my phone typing this review as my dear neighbour above is like an elephant in a room. they are making loud noises with their feet. my friend called the hotel front desk like 3 times, don't think it helps cuz they can't do anything if the neighbors above don't collaborate. in conclusion, I won't recommend this hotel.

Love the cosy vibe of this hotel. Then again, as a shop house one will bound to hear from the neighbours quite clearly.

Super cool hotel. Aesthetic. Your instagram feed will thank you for this. Came for a staycay wigh my friend and got the studio king room. Super clean and comfy we didn’t want to leave! The hotel staff service was excellent! Super friendly and guided us on the hotel mono experience. Even took photos for us and gave us a complimentary cake even though my friend’s birthday was 24 days ago 🤍 Thank you Spencer especially for making our stay a pleasant and memorable one! 🖤

Even though it’s a 3 star hotel, the service, cleanliness and overall stay is 5 star 👍🏻 highly highly recommend! Thank you Spencer Chua for your hospitality! Because of you our stay was superb ❤️🙆🏻‍♀️

Checking in to the hotel was a great experience with Spencer Chua! Has a genuine warm, friendly and humorous vibe. Our room had missing remote controller and Spencer tried his best to accommodate to our small request. He even entertain our mini 🐙 🎮 and make the stay memorable! Room was comfy and well-maintained with great hospitality 👍

Overall experience ok, just to sleep for a night only.

Pleasant stay, centralised location with lots to do within walking distance

The first impression is good, even though crowded, the staff are trying their best to make our check in experience fast. The guy at the desk is quite fun and he upgraded us to the Deluxe room as the standard double that we booked has run out. The room itself is great. Simple, clean cut just as they advertised. But then things quickly turned sour from there. It started off with a small little detail, the tissue box in our room has run out and no refill in sight so we need to take the roll from the bathroom that luckily they did give a spare for. The TV is not a smart TV and we can’t watch netflix there. The back of the TV is super dusty which is understandable, as it’s usually out of sight but it’s a turn off once you noticed it as it’s just beside the main entrance door and the door to the bathroom so you will always passed by it. You can unsee all the dust. Come the night was the very dissapointing experience. We booked the room to spend the new year in a clean cozy hotel room. But the led light above the bed keep sparking throughout the night (we sleep with all lights closed so it’s a very big bother). I need to take two towel to put on top of the led light to try to cover it a little bit, but it’s still noticable. After several toss and turn, it become very obvious that the window is very much not sound proof. Since it’s the new year, the crowd are going back late, so we can hear the people saying loud goodbyes and happy new years. Then around 3am, the truck pass by to collect the glass bottle and it’s very loud and annoying considering the hotel is located on a long stretch of bars and restaurant. Lots of glass shattering sound that is ear piercing and is never ending because it’s such a long stretch of f&b, and also with the truck workers talking to each other. Then there was this one lady that is shouting so loud for no reason in the middle of the night, fighting. By the length of this review, i think it’s pretty obvious that i don’t get any sleep. I slept 3hours, after 5am when it’s finally quiet, such an irony isn’t it. And also i realized that the bed is sinking to the middle…and it’s a king sized bed… Overall i’m very dissapointed with the experience even tho it started out well. I just wish the hotel will take into consideration that they are in a location that will have loud noises throughout the night. Good job to the interior planner for the lighting effect and control, but no, i can’t go back another round for the sleep that i am unable to get.